Customer Relations Manager (CRM)

Asco Motors

Location: 

Port Vila

 

Due Date: 

21-03-2024

 

Type: 

Full time

 

Organisation Description: 

Asco Motors is the official dealership for Toyota, Yamaha, Fisher and Paykel, and Haier products in Vanuatu.

 

Job Desctiption:

Our CRM performs outgoing phone calls to customers to collect feedback on their recent interaction with our business. The CRM will record details accurately and make the information and analysis available to higher management in a timely manner.

The CRM is also a customer contact point for complaints and inquiries regarding their experience with all departments, including customer service, finance and sales. This position reports directly to the CEO but also works directly with key department managers.

 

Selection Criteria:

Our new CRM must have the following experience:

• Customer service and strong communication skills
• Good command of the English language
• Problem-solving skills
• Highly confident, with the ability to work in a team
• Effective organizational and telephone skills
• Good quality analytical and negotiation skills
• Able to understand and carry out directions as instructed
• Commitment to Customer Care and Retention

 

Salary:

 

How to Apply

Apply by:

Email

 

Contact Person:

MJ

 

Contact Phone:

 

Email to send applications to:

maru@asco.vu

 

Postal Address or location to apply in person:

 

Website:

https://www.toyota-vanuatu.com/our-careers/

 

How to apply - more information:

Please email your CV and cover letter to maru@asco.vu

 For further information on the above job please contact the employer directly.

 

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New for the week - 11 March 2024

 

Job Title	Organisation Name	Due
General Manager	Air Taxi Vanuatu	12Mar
Social Media & Customer Communications Specialist	Forney Enterprises	13Mar	New
Chief Engineer	The Havannah Vanuatu	13Mar	New
Heavy Duty Mechanic	Entreprise Dinh Van Tu	15Mar	New
Accounts Assistant	WanTok Network Limited	15Mar
Service Manager	Asco Motors	15Mar
Restaurant Bar and Floor staff	Erakor Island Resort	15Mar
Infrastructure Officer	Vanuatu-Australia Health Partnership (VAHP)	17Mar	LinkPS
Strategic Provincial Coordinator	Vanuatu-Australia Health Partnership (VAHP)	17Mar	LinkPS
Executive Secretary	Au Bon Marché	18Mar	New
Sales Manager	Dynamic Supply Co Ltd	18Mar	New
SUPERVISOR HEAVY DUTY MECHANIC	Ifira General Services 2000 Limited	20Mar	New
Consumer Affairs Officer	Telecommunications Radiocommunications and Broadcasting Regulator (TRBR)	31Mar	LinkPS
Sales Assistant - 3 needed	Kavanua	31Mar
Property for Sale	FresWota 2
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Heavy Duty Mechanic

Entreprise Dinh Van Tu

Location: 

Port Vila

 

Due Date: 

15-03-2024

 

Type: 

Full Time

 

Organisation Description: 

Construction, Civil Work, Raw Materials Suppliers

 

Job Desctiption:

Build and assemble machines or mechanical components according to requirements
- Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues
- Conduct repairs aiming for maximum reliability
- Troubleshoot reported problems and resolve them in a timely manner
- Perform thorough maintenance on machinery, equipment and systems
- Clean and apply lubricants to machinery components
- Replenish fluids and components of engines and machinery
- Provide consultation on correct maintenance and preventative measures to machine or vehicle users
- Undertake other duties as assigned (e.g. repair of hydraulic systems, painting vehicles etc.)
- Keep logs of work and report on issues

 

Selection Criteria:

Being bilingual (French and English) would be an advantage
Driving license

 

Salary:

 

How to Apply

Apply by:

Email

 

Contact Person:

Sarifa Nisha

 

Contact Phone:

() 22153

 

Email to send applications to:

dvtaccounts@vanuatu.com.vu

 

Postal Address or location to apply in person:

 

Website:

 

How to apply - more information:

 For further information on the above job please contact the employer directly.

 

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(SSA) TECHNICAL OFFICER FOR SAFE AND AFFORDABLE SURGERY (SAS) AND EARLY ESSENTIAL NEWBORN INFANT CARE (EENC). - Port Vila, Efate

Company: World Health Organization (WHO) - Job Type: Full-Time - Excerpt: WHO is inviting applications for SPECIAL SERVICES AGREEMENT (SSA) Technical Officer for Safe and Affordable Surgery (SAS) and Early Essential Newborn Infant Care (EENC). The World Health Organization (WHO) as a Specialized Agency of the United Nations system has been providing technical support to […]

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Company: UNFPA - Job Type: Full-Time - Excerpt: Title: Programme Analyst, NOB, Port Vila, Vanuatu [16803] **This post is only open for the Nationals of Vanuatu** Call to Action Are you result driven and can you work well in teams? Do you have a keen eye for detail and can you ensure high quality and […]

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Executive Secretary

Au Bon Marché

Location: 

Port Vila

 

Due Date: 

18-03-2024

 

Type: 

Full Time

 

Organisation Description: 

A leading grocery establishment in Vanuatu with 7 retail supermarkets, 2 wholesale outlets, and 4 service stations.

 

Job Desctiption:

Responsible for providing effective and efficient administrative support to management by performing a range of administrative tasks.

 

Selection Criteria:

Bachelor's degree in Business Administration or a related field
At least 5 years experience as an Executive Secretary
Must have good planning, organizing, and coordinating skills
Effective communication skills and able to multitask
High level of accuracy and attention to detail
Ability to work under pressure and meet tight deadlines
Able to handle confidential information and maintain discretion at all times
Proficient in Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook, etc.)

 

Salary:

 

How to Apply

Apply by:

Email
In person

 

Contact Person:

 

Contact Phone:

(+678) 22945

 

Email to send applications to:

human.resource@abm.vu

 

Postal Address or location to apply in person:

Au Bon Marché
Human Resource Department
P.O. Box 64
Port Vila, Vanuatu

 

Website:

https://www.aubonmarche.co/

 

How to apply - more information:

 For further information on the above job please contact the employer directly.

 

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RESIDENT DIRECTOR - Port Vila, Efate

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Social Media & Customer Communications Specialist

Forney Enterprises

Location: 

Onsite - Luganville, Santo, Vanuatu

 

Due Date: 

13-03-2024

 

Type: 

Full Time

 

Organisation Description: 

International Exporters of Kava Powder

 

Job Desctiption:

The successful applicant for this role will coordinate the company's social media platforms. The applicant will liaise with our external digital graphic design team in Australia and provide ongoing creative content for digital marketing/customer communication purposes. The role will also expand to overseeing the training of customer services/communications here on-premise with our front-of-house team.

 

Selection Criteria:

Required Skills:

Must have impeccable English skills (spoken and written).
Must be fluent in Bislama (spoken and written).
Must have Social media marketing qualification
Must know how to use Facebook, Instagram, Twitter, Linkedin, Pinterest, YouTube
Must have Marketing and/or PR qualification
Must have a strong customer service background with a minimum of 5 years experience.
Sales Experience of more than 5 years is advantageous
Experience in general business administration
Experience in business ownership and/or team management.
Exceptional computer skills are required (Full Microsoft Suite, PC and Mac is a bonus, Lightroom, Canva, Later, Photoshop, Google full suite, dropbox)
Entry-level knowledge of professional Photography would be advantageous
Driver's license and own transport is a bonus.

 

Salary:

TBA

 

How to Apply

Apply by:

Email

 

Contact Person:

Courtney Fordham

 

Contact Phone:

 

Email to send applications to:

courtney@forneyenterprisekava.com

 

Postal Address or location to apply in person:

 

Website:

 

How to apply - more information:

 For further information on the above job please contact the employer directly.

 

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SUPERVISOR HEAVY DUTY MECHANIC

Ifira General Services 2000 Limited

Location: 

Port Vila

 

Due Date: 

20-03-2024

 

Type: 

Full time

 

Organisation Description: 

Minning, Quarry, Transportation, Construction, General and specific trades

 

Job Desctiption:

• At least 10 years of full-time mechanical work experience repairing heavy- duty trucks and /or construction equipment that demonstrates the ability to perform the primary duties of the Job
• Vocational certificate in repair of heavy automotive or diesel equipment, or journey level status;
• Skill in dealing tactfully and courteously with co-workers and customers;
• Troubleshoot, diagnose, repair, and maintain a variety of diesel engines and gas engines in small trucks and cars. Troubleshoot, diagnose, repair and maintain drive train components, electrical systems, hydraulic systems, hydraulic and air brakes, suspension systems and a variety of clutches on trucks and related equipment. Troubleshoot, diagnose, repair and maintain hydraulic systems, undercarriages, tracks, sprockets, cutting edges, rollers, cooling systems, and all power train components on heavy construction equipment. Troubleshoot diagnose, repair and maintain Caterpillar electronics and use a computerised scan program.

 

Selection Criteria:

Qualifications required.
• At least 10 years of full-time mechanical work experience repairing heavy- duty trucks and /or construction equipment that demonstrates the ability to perform the primary duties of the Job
• Vocational certificate in repair of heavy automotive or diesel equipment, or journey level status;
• Skill in dealing tactfully and courteously with co-workers and customers;
• Troubleshoot, diagnose, repair, and maintain a variety of diesel engines and gas engines in small trucks and cars. Troubleshoot, diagnose, repair and maintain drive train components, electrical systems, hydraulic systems, hydraulic and air brakes, suspension systems and a variety of clutches on trucks and related equipment. Troubleshoot, diagnose, repair and maintain hydraulic systems, undercarriages, tracks, sprockets, cutting edges, rollers, cooling systems, and all power train components on heavy construction equipment. Troubleshoot diagnose, repair and maintain Caterpillar electronics and use a computerised scan program.

 

Salary:

 

How to Apply

Apply by:

Post

 

Contact Person:

The Operation Manager

 

Contact Phone:

(00678) 26074

 

Email to send applications to:

 

Postal Address or location to apply in person:

The Operation Manager
Ifira General Services 2000Ltd
PO BOX 68
Port Vila
Vanuatu.
Ph: 678 29711/26074

 

Website:

 

How to apply - more information:

 For further information on the above job please contact the employer directly.

 

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RE-ADVERTISEMENT OF PRODUCT DEVELOPMENT OFFICER - Port Vila, Efate

Company: Vodafone Vanuatu - Job Type: Full-Time - Excerpt: PRODUCT DEVELOPMENT OFFICER Vodafone Vanuatu is seeking a Product Development Officer to be based in Port Vila. Mission: The Product Development Officer is responsible for the product planning and execution throughout the product lifecycle including gathering and prioritizing product and customer requirements, defining the product vision, […]

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Sales Manager

Dynamic Supply Co Ltd

Location: 

Salili, Port Vila

 

Due Date: 

18-03-2024

 

Type: 

Full Time incl Saturdays

 

Organisation Description: 

Dynamic Supply Co Ltd is a premium Retailer & Wholesaler of food, beverage and hospitality products, servicing the majority of the restaurants, hotels & resorts in Vanuatu.

 

Job Desctiption:

• Management of company appointed foodservice clients ensuring client development and sales maximisation
• Build strong partnerships with new and existing sales customers/ channels
• Lead generation and developing new clients
• Menu planning and development utilising Dynamic Inventory products
• Exceed sales goals
• Prepare and submit sales quotes & orders.
• Present a range of products to existing and prospective clients
• Conduct business development activities to grow the busines
• Run promotional programs in-store
• Understand and promote company values and strategies
• Maximise sales efforts with marketing programs
• Answer client enquiries about credit terms, products, prices and availability
• Maintain client records

 

Selection Criteria:

• Note this is a senior position within the company – similar experience essential
• Retail & food industry experience
• A passion for food
• Previous experience as a Sales Representative, consistently meeting or exceeding targets
• Demonstrated ability to communicate, present and influence effectively at all levels of the organization
• Results driven with strong analytical and commercial skills
• Intermediate to Advanced Microsoft Office and CRM experience desirable
• Fluent in English, French a bonus
• Current Driver's License
• Must be able to work Saturdays (One on, one off)

 

Salary:

Based on experience

 

How to Apply

Apply by:

Email

 

Contact Person:

GM

 

Contact Phone:

(678) 35900

 

Email to send applications to:

sophia@dynamicvanuatu.com

 

Postal Address or location to apply in person:

3 Mele Rd
Salili

 

Website:

www.retail.dynamicvanuatu.com

 

How to apply - more information:

Please provide full CV & References

 For further information on the above job please contact the employer directly.

 

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Chief Engineer

The Havannah Vanuatu

Location: 

Havannah Harbour Nort Efate

 

Due Date: 

13-03-2024

 

Type: 

Full time

 

Organisation Description: 

Adults only Boutique resort for couples

 

Job Desctiption:

As the head of the engineering department, the resort's Chief Engineer is responsible for maintaining all equipment, facilities, and utilities within the hotel resort. The goal is to provide guests with a safe, comfortable, and enjoyable stay. This role involves close collaboration with other departments, including housekeeping, front desk, and catering, to efficiently resolve any issues.
Responsibilities
1. Maintenance Programs: Develop and implement preventive maintenance programs to extend the life of hotel equipment and systems.
2. Safety Compliance: Ensure compliance with safety regulations and standards.
3. Team Management: Oversee the engineering team, training, and scheduling.
4. Budget Control: Monitor and control the budget for the engineering department.
5. Renovation Projects: Plan and execute renovation projects and upgrades to the property.
6. Vendor Relationships: Maintain relationships with outside contractors and vendors.
7. Regular Inspections: Conduct regular inspections of the property to identify areas that need repair or improvement.
8. Energy Efficiency: Evaluate energy usage and develop strategies to reduce costs.
9. Cross-Departmental Coordination: Work with other departments to ensure smooth hotel operations.

 

Selection Criteria:

As a Chief Engineer, we require applicants with the following qualifications:
• Education: Diploma of Radio and Electronics, Certificate of Refrigeration, Certificate in Hospitality and or Hotel management.
• Experience: Relevant hands-on work experience, typically at least 10 years.
• Technical Skills: Proven IT computer proficiency, strong technical and problem-solving abilities.
• Leadership Skills: Interpersonal and leadership capabilities.
• Communication: Excellent communication and project management aptitude.
• Certifications: Certified Electrical Manager (CEM) or Certified Energy Manager (CEM). Diploma of Radio and Electronics, Certificate of Refrigeration, Certificate in Hospitality and or Hotel management

 

Salary:

 

How to Apply

Apply by:

Email

 

Contact Person:

The General Manager

 

Contact Phone:

 

Email to send applications to:

gm@thehavannah.com

 

Postal Address or location to apply in person:

 

Website:

 

How to apply - more information:

 For further information on the above job please contact the employer directly.

 

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HUMAN RESOURCES COORDINATOR - Port Vila, Efate

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