14 May, 2019

Front Office Supervisor



`
Ramada resort by Wyndham
Location
Port Vila

Due Date
21 May 2019

Type
Full Time

Organisation Description
Ramada Resort by WYNDHAM Port Vila is a full-service beachfront resort on the cliffs overlooking the Erakor Lagoon, just minutes from downtown Port Vila.

Offering 80 self-contained apartments with panoramic lagoon views, this prime resort is ideal for couples looking for a quality getaway, families and conferences and retreats.

Job Description
We are currently looking for passionate and committed individual who can lead and manage the daily activities, reporting, trainings and Guest Services operations as well as colleagues, . With experience in a high quality luxury boutique hotel/resort guest services, theFront Office Dupervisor will support the Front Office and Guest Services team in offering the highest level of customer service and supporting our colleagues to ensure they have the tools they need to be successful. Supports all property operations, ensuring that the highest levels of hospitality and quality of service are provided. Manages the flow of questions and directs guests within the lobby. Support the tracking and resolution of service issues.
Selection Criteria
- Bachelor Degree in Hospitality Management / Business Administration / Commerce / Hotel & Restaurant Management or any other related courses
- Minimum 1-2 years’ experience in similar capacity in an upscale 5* hotel/resort environment
- Excellent communication in verbal and written English language, fluency in another European languages is essential,
- Naturally self-motivated, demonstrates excellent leadership skill and able to provide trainings in driving departmental training programs
- Ability to work in a multicultural and challenging working environment,
Salary
TBA

How to Apply
Apply by:
Email
Telephone
In person

Contact Person
Human ressources

Contact Phone Number
() 28000

E-mail to send applications to

Postal Address or location to apply in person
Not Stated

Website to Obtain Further Information
Not Stated

How to apply - more information
Not Stated

Source: Direct from the employer
For further information on the above job please see the source or contact the employer directly.




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13 May, 2019

Front Office Clerk (French Speaking)









`
The Melanesian Hotel
Location
Port Vila

Due Date
24 May 2019

Type
Full Time

Organisation Description
The Melanesian Port Vila is a 3–star hotel located in the heart of Port Vila and is a popular choice for various travelers. Its operation started in October 1991 when it was first known as “Windsor Hotel International” and it was re-branded to “The Melanesian Port Vila” in July 1997.
The hotel benefits from its excellent location which enables us to provide all of our guests an easy access to CBD and tourist attractions such as restaurants. The Melanesian Port Vila has 75 rooms with different room types ranging from Studio, Standard, Superior type to One and Two Bedroom Apartments.

Job Description
* Works as a Receptionist, Cashier, and Night Auditor
* Responsible for checking guests in and out of the Hotel
* Responsible for handling payments
* Issue room keys, information, and guests messages, etc
* Works in conjunction with the porter/security to assist guests into their rooms
* Answer various inquiries from guests
* Liaise with housekeeping department on all guests' rooms prior to check-in
* Arranges transfers for guests
* Compute bills using Room Master property management system, collect payment and make change for guests
* Run various reports on the computer for management
* Perform other duties as assigned.
Selection Criteria
Must be year 10 to 13 school level
Must have at least 3 years of previous experience in front office in a 3 to 4 star hotel
Must be a Vanuatu citizen currently living in Port Vila
Possess good interpersonal, communication and customer service skills
Be willing to work long hours during busy period
Be willing to work a variety of shifts, including Weekends and Public Holidays
Be punctual and trustworthy
Be willing to learn new tasks
Have a clean police report
Have the ability to work with less supervision
French speaking is preferred.
Salary
Not Stated

How to Apply
Apply by:
Email
Post
In person

Contact Person
Not Stated

Contact Phone Number
(+678) 22150

E-mail to send applications to

Postal Address or location to apply in person
The Melanesian Hotel
P.O. Box 810 Port Vila Vanuatu

Website to Obtain Further Information
Not Stated

How to apply - more information
CV, references, & application letter

Source: Direct from the employer
For further information on the above job please see the source or contact the employer directly.