21 December, 2017

7327 Community Base Rehabilitation Officer

Vanuatu Society for People with Disability 


Industry:
Non Government Organisation 
Location: 
Port Vila, Vanuatu
Job Hours:

Not Stated
Due Date:
04-Jan-18




Job Description:


Do you have a passion for working with youths and adults with disability? The Vanuatu Society for People with Disability (VSPD) is looking for four (4) Community Base Rehabilitation Officers to deliver our CBR program, through the provision of rehabilitation, education and assistive devices. The program aims to improve mobility and promotes holistic development to improving the quality of life for persons with disability and supporting them and their families to participate as equal members in all levels of society.

Responsibilities                                                                           
  • Assess the needs and abilities of clients with disability and their families, who have been referred to the VSPD CBR program
  • Assist clients and their families to develop holistic and client centred goals; ensure the goals are reviewed and modified as necessary during follow up assessments
  • Provide intervention as appropriate, including the provision of education, strategies, therapy and equipment/mobility aids
  • Complete required documentation and reporting (assessments, client progress notes, equipment prescription and distribution, etc.) in a clear, concise and timely manner
  • Carry out duties and responsibilities promptly as per the following timeframes:
  1. Initial assessments to be conducted within 4 weeks of a referral
  2. Prescribed equipment to be delivered within 2 weeks of assessment
  3. Follow up assessment to be conducted within 3 months of initial assessment
  4. Documentation to be completed within the week in which the intervention occurred
  • Complete reporting and documentation (equipment supply and prescription stocktake data, donor and partner organisation reports, etc.)
  • Communicate in a clear, sensitive and appropriate way with clients and their families as well as community members, VSPD staff and stakeholders.
  • Ensure stocktake/inventory tracking of equipment is accurate and up to date
  • Contribute to program design and reporting to external donors and partner organisations
  • Support the CBR team, encouraging the learning of all team members.
Criteria:
Qualifications, Skills & Experience
  • Must have completed at least Year 10. Additional qualifications are welcome
  • Experience working in community settings e.g. in education, health, community and social development activities
  • Excellent written and verbal communication skills
  • Basic computer skills (Microsoft Word and Excel, email)
  • Ability to work within a team and with community members
  • Excellent organisational and time management skills.

Salary:

Not Stated

Language:

English, Bislama

How To Apply:

Please submit your application to contactvspd@gmail.com. Should you have any questions, please contact Judith Iakavai, Program Manager on 5522321. Applications close 5pm 4th January 2018.

We are a child safe and friendly organisation and will ask all applicants to undergo our child safe recruitment procedures and sign our Child Protection Policy. We strongly encourage people with disabilities to apply.

Contact Person:

Judith Iakavai

Phone:

(+678) 5522321
Address:

VSPD office (Collardeau, near Litchees Store and the Women’s Prison)

Email:

contactvspd@gmail.com


Website:
 Not Stated
______________________________________________________________
Source:
            21-December-17 Direct from Employer 

For further information on the above Vanuatu job please see the source or contact the employer directly.

7326 Team Leader - Program Quality

CARE International Vanuatu

Industry:
Non Government Organization
Location: 
Port Vila, Vanuatu 
Job Hours:
Not Stated
Due Date
12-Jan-18



Job Description: Job Reference: CIV1723
CARE is an international humanitarian and development organisation fighting global poverty, with a vision to which focuses on empowering women and girls to fight poverty and bring lasting change to their communities. We work in over 80 countries around the world. We work with partners to achieve lasting results for marginalized communities.
We are looking for a Program Quality Team Leader to join our Gender and Program Quality team based in Port Vila.
The purpose of the Program Quality Team Leader position is to ensure the Gender and Program Quality [GPQ] team supports high quality design, implementation, review and promotion of all programs in the CARE in Vanuatu Portfolio through the supervision of senior program quality officers and program quality officers in their work.

Your major responsibilities will be varied and will include:

Strategy and Leadership
  • Work with the CARE Gender & Program Quality Manager, Program Director and other Program Managers to ensure the high quality design, implementation, review and promotion of all programs in the CARE in Vanuatu portfolio and the country strategy as a whole and ensuring CARE Vanuatu’s long term program strategy has a strong focus on gender equality and incorporates all aspects of program quality through actively contributing to strategy development as a member of the Program Leadership Team
Program Implementation
  • A commitment to support gender equality in the implementation of all programs
  • Participate actively in the development, implementation and reporting of the GPQ Team strategy
  • Responsible for ensuring GPQ staff have a clear plan to support each program team in the effective implementation of program quality activities according to each project’s proposal/design and MEAL [Monitoring, Evaluation, Accountability and Learning] plan
  • Ensure that GPQ staff are supporting each program team to implement their project’s MEAL [Monitoring, Evaluation, Accountability and Learning] plan especially ensuring quality information is being gathered, compiled, stored, analysed and reported on a monthly basis
Budget Management
  • Ensure PQ teams manage Cash Advances in line with financial management procedures
Monitoring, Evaluation, Accountability and Learning
  • Ensure  GPQ team members collect accurate data and information as detailed in the GPQT strategy MEAL plan with accountability measures working in program activities
Representation
  • Maintain regular communication and consultation with sector colleagues through relevant forums/networks and Government to share and update on activities.
        Criteria:
        Required qualifications and skills:
        • Minimum Bachelor’s degree in Community, International Development or equivalent and/or minimum 4 year relevant work experience, preferably in community development activities and skills transfer, capacity strengthening preferably for an International Non-Government Organisation (INGO)
        • Excellent communication skills in Bislama and Very good  English
        • Proven understanding of program quality and particularly monitoring, evaluation, accountability and learning concepts in the Vanuatu context
        • Demonstrated understanding of gender equality and a commitment to CARE’s approach and values including ethnic diversity and cultural sensitivity
        • Demonstrated high level organisational and time management skills, including the ability to plan and manage workflows and balance competing priorities to ensure timely processing to meet deadlines in a complex environment
        • Demonstrated very good leadership, decision making, problem solving, planning, analytical and influencing skills
        • Demonstrated ability to take direction and to work as part of a team
        • Demonstrated honesty, maintaining confidentiality, reliable and trustworthy
        • Representational skills including developing networks and relationships with key stakeholders
        • Proven understanding of working with an International Non-Government Organisation (INGO) and a willingness to learn about CARE, gender equality and women’s empowerment activities
        • Proven ability in managing a budget and/or cash
        • Fully conversant in Microsoft Office with knowledge in Microsoft Word, Power Point and Excel.

        Salary:

        In return for your commitment, you will benefit from ongoing professional development and a comprehensive benefits package. 

        Language:

        Bislama, English

        How To Apply:
        To find out more about this rewarding opportunity please sent your cover letter and CV in English before 12 January 2018, quoting the reference CIV1723’ as the subject of the email/letter.

        Only successful candidates will be contacted for interview.
        CARE is an equal opportunity employer committed to a diverse workforce. Women, ethnic minorities and people with disabilities are strongly encouraged to apply.

        CARE is committed to protecting the rights of children.  CARE reserves the right to conduct screening procedures to ensure a child safe environment.

        Contact Person:

        Nelly Daniel

        Phone:

        Not Stated
        Address: 
        Port Vila: Nelly Daniel Human Resource Coordinator, PO Box 1129, Port Vila, Vanuatu
        TannaSylvain Malsungai Tanna Operations Coordinator, CARE office Isangel Tanna

        Email:
        Nelly.Daniel@careint.org
        Website:
         Not Stated
        ______________________________________________________________
        Source:
                      21-December-17 Direct from Employer

        For further information on the above Vanuatu job please see the source or contact the employer directly.

        7325 Call Center Agent Level 1

        Telecom Vanuatu Limited

        Industry:
        Telecommunications
        Location: 
        Port Vila, Vanuatu
        Job Hours:
        Not Stated
        Due Date
        31-Dec-17




        Job Description:


        Telecom Vanuatu Limited is seeking for a Call Center Agent Level 1 to be based in Port Vila.
        Missions
        The main mission of the position is to handle all inbound/outbound calls of the call center and providing the best possible service to all TVL internal and external customers to achieve the highest level of customer satisfaction including complete and comprehensive understanding of all products, services, policies and procedures.
        Activities
        • Handle all incoming calls at the Call Center
        • Provide best possible service to customers to achieve highest level of customer satisfaction
        • Ensure to have complete and comprehensive understanding of all TVL products and services and provide proper information to customers
        • Resolve customer complaints in time and treat them as business opportunities to ensure continuous improvement and development
        • Contact customers to obtain payment commitments in a professional and customer sensitive way, reducing where possible the risk of credit churn
        • Enable troubleshooting and remedy of basic reoccurring problems before escalating to second level of technical support with supervisors or peers providing relevant information and appropriate report
        • Fully understands & adheres  to company policies & procedures that generate personal/professional credibility and trust
        • Ensure to achieve the requested staffed time on a daily basis to minimize lost call rate. 
              Criteria:
              Competences 
              Qualification & Experience
              • Secondary school graduates
              • 2-3 Years’ experience in similar position
              Skills
              • Customer oriented
              • Strong Communication, listening & interpersonal skills
              • Flexibility & teamwork
              • Self-confident with professional behavior & attitude
              • Bislama, English & French are required
              • Computer literate.
              Personal Characteristics
              • Take initiative to do things 
              • Reliable 
              • Adaptability  
              • Ability to work under stress 
              • Sense of service      
              • Honest
              • Conscientious and rigorous
              • Availability, ability to work after working hours and weekend. 

                    Salary:

                    Not Stated

                    Language:

                    English, French, Bislama

                    How To Apply:
                    Interested applicants for the above position may send in their application and CV addressed to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on 31st December 2017.
                    Contact Person:

                    Valerie Dinh

                    Phone:

                    (+678) 22185
                    Address: 
                    PO Box 146, Port Vila, Vanuatu

                    Email:

                    valerie.dinh@tvl.net.vu


                    Website: 
                     Not Stated
                    ______________________________________________________________
                    Source: 
                                21-December-17 Direct from Employer

                    For further information on the above Vanuatu job please see the source or contact the employer directly.

                    7324 Corporate and Retail Sales Representative

                    Telecom Vanuatu Limited

                    Industry:
                    Telecommunications
                    Location: 
                    Santo, Vanuatu
                    Job Hours:
                    Not Stated
                    Due Date
                    31-Dec-17




                    Job Description:
                    Telecom Vanuatu Limited is seeking for a Corporate and Retail Sales Representative to be based in Santo.

                    Mission
                    The Corporate and Retail Sales Representative has to
                    • Achieve maximum sales profitability, growth and account penetration within an assigned area/or related services
                    • Contact and secure personally new business accounts/customers
                    • Promote/sell/secure orders from existing and prospective customers through a relationship-based approach. 
                    Function
                    • Demonstrate products and services to existing/potential customer and assist them in selecting those best suited to their needs
                    • Make telephone calls and in-person visits and presentations to existing and prospective customers.
                    • Research sources for developing prospective customers and for information to determine their potential
                    • Develop clear and effective written proposals/quotations for current and prospective customers.
                    • Expedite the resolution of customer problems and complaints
                    • Coordinate sales effort with marketing, sales management, accounting logistics and technical service groups
                    • Analyze the market’s potential and determines the value of existing and prospective customers value to the organization
                    • Create and manage a customer value plan for existing customers highlight profile, share and value opportunities
                    • Supply management with oral and written reports on customer needs, problems, interest, competitive activities, and potential for new products and services
                    • Keep abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
                        Criteria:
                        Competences:
                        Qualification and Experience
                        • Secondary school graduates 
                        • 2-3 Years’ experience in similar position
                        Skills
                        • Fluent English/Bislama and French basic understanding
                        • Excellent written and verbal skills
                        • Analytical thinking
                        • Customer Oriented
                          Personal Characteristics
                          • Take initiative to do things
                          • Reliable
                          • Adaptability
                          • Ability to work under stress
                          • Sense of Service
                          • Honesty
                          • Conscientious and rigorous. 

                                Salary:

                                Not Stated

                                Language:

                                English, French, Bislama

                                How To Apply:

                                Interest applicants for the above position may send in their application and CV addresses to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on 31st December 2017.

                                Contact Person:

                                Valerie Dinh

                                Phone:

                                (+678) 22185
                                Address: 
                                HR Coordinator, PO Box 146, Port Vila, Vanuatu

                                Email:

                                valerie.dinh@tvl.net.vu


                                Website:
                                 Not Stated
                                ______________________________________________________________
                                Source:
                                             21-December-17 Direct from Employer

                                For further information on the above Vanuatu job please see the source or contact the employer directly.