Fatumaru Lodge
Location:
Port Vila
Due Date:
15-12-2023
Type:
Full Time
Organisation Description:
Fatumaru Lodge is an award-winning 3.5-star waterfront boutique hotel located in Central Port Vila, Vanuatu, South Pacific. We have 11 self-catering apartments and a team of 8 ni-Vanuatu staff to operate our busy hotel, which runs on an average of 80% occupancy. We work to exceed guest expectations at every opportunity and provide an excellent level of guest service while maintaining a quiet & peaceful atmosphere. Guests love the relaxed island feel that comes from our central, yet secluded location and the attention and care given by our team.
While it is a small operation ,it is a highly performing, highly digital technology and reputation driven operation.
www.fatumaru.com
Job Desctiption:
Fatumaru Lodge is looking for an experienced leader to fill the role of Hotel General Manager. We are looking for a positive person with high standards, attention to detail and the ability to lead a team to run the business at its optimum efficiency. Living on a small island means many of the usual resources available in larger countries or cities are unavailable, so forward planning and advanced problem-solving skills are essential.
The role is primarily responsible for Hotel Management (including marketing, reservations & sales), Human Resources, Hotel Operations and Accounting Supervision. While local candidates are preferred, a work permit with residency and onsite accommodation can be provided to the successful candidate.
About the role:
- You will draw on your passion, initiative, drive, and strategic approach to deliver an excellent customer care and reputation.
- Manage the day-to-day profitability, presentation, and operation of the property, including overseeing maintenance.
- Manage sales and marketing, including implementing promotions to increase sales and strive to meet monthly KPIs and budget
- Supervise purchasing and cost accounting, as well as cash and inventory management
- Developing and managing the property team to reach their highest potential, overseeing rostering, recruitment, payroll and training, including upskilling your local counterpart to be a future deputy hotel manager.
Selection Criteria:
To be successful, you will ideally have the following experience:
- Tertiary qualification in Hospitality/ Business Management
- Operational and financial management experience within a hotel
- Computer literacy, including hospitality technology
- Demonstrated strategic and operational leadership experience,
- A proven track record of maintaining excellent product and service standards.
- Demonstrated ability to develop and maintain solid working relationships with guests, staff and owner.
- Excellent English verbal, written and interpersonal communication skills
- Demonstrated commitment to continuous improvement and learning, especially using digital technology.
- A positive and energetic attitude
- An infectious passion for delivering a memorable guest experience and curating the loyalty of guests
Salary:
How to Apply
Apply by:
Email
Contact Person:
Ebonie Rose
Contact Phone:
Email to send applications to:
hotelmanager@fatumaru.com
Postal Address or location to apply in person:
Website:
fatumaru.com
How to apply - more information:
Please submit your CV with a memo explaining your interest and fit for the Job.
For further information on the above job please contact the employer directly.
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