Not given
|
Location
|
Port Vila
|
|
Due Date
|
18 Nov 2018
|
|
Type
|
31 hours per week
|
|
Organisation Description
|
Well established Motel
located in Port Vila
|
|
Job Description
|
The Reception/Front Desk
officer plays a major role in our organisation. Duties include welcoming guests and other
customers, making bookings, checking in and out of guests, assisting guests
with their queries, answering and directing telephone calls and other duties
as required.
|
Selection Criteria
|
The applicant must:
. be French speaking . have studied a recognised Tourism or Accounting Course . have a good knowledge of MS Word, Excel & Outlook . be able to work evenings and weekends . a knowledge of MYOB would be an advantage |
Salary
|
Not Stated
|
|
How to Apply
|
Apply by:
|
Email
Post |
|
Contact Person
|
Not Stated
|
|
Contact Phone Number
|
Not Stated
|
|
E-mail to send
applications to
|
|
Postal Address or
location to apply in person
|
PO Box 101, Port Vila
|
|
Website to Obtain Further
Information
|
Not Stated
|
|
How to apply - more
information
|
Not Stated
|
|
Source: Direct from the
employer
|
For further information on the above job please see the source
or contact the employer directly.
|
|
04 November, 2018
Receptionist/Front Desk Officer
01 November, 2018
Customer Service Professional
Dynamic Supply Co.
|
Location
|
Port Vila
|
Due Date
|
9 Nov 2018
|
Type
|
Full Time
|
Organisation Description
|
Vanuatu's premier
hospitality supplier is looking for a Customer Service professional to join
our team. We are quickly growing business with a great work environment and
friendly atmosphere. We are seeking out the best people in Vanuatu to join
our energetic team. If this is you and you have a strong desire to further
your career with a progressive young company, we want to hear from you!
|
Job Description
|
The customer service role
will work as part of a team in our new showroom. The team is responsible for
receiving and keying orders from walk in customers, via email and phone, as
well as managing customer accounts and cash payments. The Customer service
team is the face of our business, and aims to provide five star service to
our customers, which includes over 100 resorts, hotels, restaurants and cafes
across Vanuatu.
The customer service manager will Duties & Responsibilities: • Administration • Phone sales • Data entry • Customer care • Basic cash handling and finance management • Further responsibilities based on candidate experience. |
Selection Criteria
|
Criteria:
• A confident, friendly person who is driven to provide exceptional customer service • Excellent phone manner • Skills in computer data entry and ability to learn our existing electronic sales system. • Ability to work as part of a team but also motivated to work without supervision. • Demonstrated ability in problem solving and initiative. • An interest in, or previous experience in food and beverage. • Skills in financial management and cash handling would be highly regarded. • Fluent in English and Bislama. Chinese or French would also be highly valued. |
Salary
|
Negotiable
|
How to Apply
|
Apply by:
|
Email
Post Telephone |
Contact Person
|
Jen Bowtell
|
Contact Phone Number
|
35900
|
E-mail to send
applications to
|
Postal Address or
location to apply in person
|
PO BOX 6107
Mele Rd, Salili Port Vila |
Website to Obtain Further
Information
|
Not Stated
|
How to apply - more
information
|
Kindly include a CV,
Cover letter and minimum 2 references/ referees
|
Source: Direct from the
employer
|
For further information on the above job please see the source
or contact the employer directly.
|
Customer Service Manager
Dynamic Supply Company
|
Location
|
Port Vila
|
Due Date
|
9 Nov 2018
|
Type
|
Full Time
|
Organisation Description
|
Dynamic Supply Co. is
Vanuatu's premier hospitality supplier, offering high quality food and
beverage products to over 100 hotels, resorts, restaurants and cafes across
Vanuatu. We are quickly growing business with a great work environment and
friendly atmosphere. We are seeking out the best people in Vanuatu to join
our energetic team. If this is you and you have a strong desire to further
your career with a progressive young company, we want to hear from you!
|
Job Description
|
Vanuatu's premier
hospitality supplier is looking for a Customer Service Manager to join our
team. The CS Manager will oversee our growing team of customer service staff.
They will design and implement strategies to increase the quality of service,
productivity and profitability of the business, and build the overall
capacity of the customer sales team.
Duties & Responsibilities: - Develop and implement customer service policies and procedures. - Oversee the achievement and maintenance of agreed customer service levels and standards. - Direct the daily operations of the customer service team. - Plan, prioritise and delegate work tasks to ensure proper functioning of the department. - Ensure the necessary resources and tools are available for quality customer service delivery. - Review customer complaints and track customer complaint resolution. - Handle complex and escalated customer service issues. - Monitor accuracy of reporting and data base information. - Analyse relevant data to determine customer service outputs. - Identify and implement strategies to improve quality of service, productivity and profitability. - Liaise with company management to support and implement growth strategies. - Co-ordinate and manage customer service projects and initiatives. - Meet and surpass sales budgets - Evaluate and performance manage staff. - Identify and address staff training and coaching needs. |
Selection Criteria
|
Criteria:
• A minimum of 5 years working in customer service management or similar • Proven experience in staff management, performance evaluation and upskilling. • High financial literacy and demonstrated experience in accounts and finance management • Experience in the food and beverage or hospitality sector would be a strong advantage. • A confident, friendly person who is driven to provide exceptional customer service and create a supportive team environment. • Demonstrated ability in problem solving and professional skills in conflict resolution. • A high level of initiative and motivation to work independently. • Fluent in English and Bislama. Chinese or French would also be highly valued. |
Salary
|
Negotiable
|
How to Apply
|
Apply by:
|
Email
Post Telephone |
Contact Person
|
Jen Bowtell
|
Contact Phone Number
|
((+678))
|
E-mail to send
applications to
|
Postal Address or
location to apply in person
|
PO Box 6107
Mele rd, Salili |
Website to Obtain Further
Information
|
Not Stated
|
How to apply - more
information
|
Kindly include CV, cover
letter and minimum 2 references / referees
|
Source: Direct from the
employer
|
For further information on the above job please see the source
or contact the employer directly.
|
PMER Coordinator (Planning, Monitoring, Evaluation & Reporting)
Vanuatu Red Cross Society
|
Location
|
Port Vila
|
|
Due Date
|
7 Nov 2018
|
|
Type
|
Full time
|
|
Organisation Description
|
Founded in 1982, Vanuatu
Red Cross Society (VRCS) is a major stakeholder in the humanitarian system.
The Society is recognized by the Government as auxiliary to the public
authorities in the humanitarian field in accordance with the provisions of
the First Geneva Convention. The organization is also one member of the
National Disaster Committee.
VRCS has identified Disaster Management and Disaster Preparedness as one of its main areas of intervention with a particular focus on community based disaster preparedness. It also implements a Health Program, whose main components are First Aid and Hygiene Promotion. The organization also encourages Youth participation and promotes the International Humanitarian Law. VRCS has branches in 6 different provinces and numerous sub-branches. It can also rely on a solid network of trained volunteers all over the country. Around 30 staff members are currently working at HQ in Efate, while around 20 are working in the other islands. |
|
Job Description
|
This position will
support the development and implementation of effective planning, monitoring
and evaluation, to facilitate quality project management, to guide strategic
and operational planning and to support reporting to stakeholders. A key
responsibility will be to assist the Society in the transition from TC Pam
recovery to normal operations through the finalisation of the 3-year
operational plan and partner aligned support plan. This position ensures the production
of quality proposals, appeals and reports and timely delivery to donors and
other stakeholders. A further responsibility is the oversight of gender and
protection matters relating to all projects.
|
Selection Criteria
|
• University degree in a relevant
field
• Exceptional written and oral communication skills in English (Bislama and/or French would be advantageous) • Excellent organisational ability, including time management skills • Strong attention to detail • Excellent interpersonal skills • Sensitive to cultural and regional issues • Experience in project planning, monitoring and evaluation • Previous staff management experience • Strong background in report writing, including analysis and presentation of both narrative and financial information • Advanced skills in computers, including Word, PowerPoint, Excel, and photo editing • Previous experience in working for a humanitarian organisation (Red Cross/Red Crescent experience is preferred) |
Salary
|
Not Stated
|
|
How to Apply
|
Apply by:
|
Email
Post |
|
Contact Person
|
Ms Nemi Hilda NAPARAU
|
|
Contact Phone Number
|
(678 ) 27 418
|
|
E-mail to send
applications to
|
|
Postal Address or
location to apply in person
|
Interested candidates may submit their applications, with
letter of interest and CV, no later than 07th
November, 2018 to HR department: recruitment@redcrossvanuatu.com
VRCS HR Department, PO Box 618, Port-Vila, Vanuatu Application by email: recruitment@redcrossvanuatu.com Only short listed candidates will be contacted. |
|
Website to Obtain Further
Information
|
Not Stated
|
|
How to apply - more
information
|
Interested candidates are
invited to pick up a more detailed Job description of this position at
Vanuatu Red Cross Office (located at Vanuatu Red Cross Headquarters), or send
request by mail to: recruitment@redcrossvanuatu.com
|
|
Source: Direct from the
employer
|
For further information on the above job please see the source
or contact the employer directly.
|
|
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