7325 Call Center Agent Level 1

Telecom Vanuatu Limited

Industry:

Telecommunications

Location: 

Port Vila, Vanuatu

Job Hours:
Not Stated

Due Date

31-Dec-17

Job Description:

Telecom Vanuatu Limited is seeking for a Call Center Agent Level 1 to be based in Port Vila. Missions The main mission of the position is to handle all inbound/outbound calls of the call center and providing the best possible service to all TVL internal and external customers to achieve the highest level of customer satisfaction including complete and comprehensive understanding of all products, services, policies and procedures. Activities Handle all incoming calls at the Call Center Provide best possible service to customers to achieve highest level of customer satisfaction Ensure to have complete and comprehensive understanding of all TVL products and services and provide proper information to customers Resolve customer complaints in time and treat them as business opportunities to ensure continuous improvement and development Contact customers to obtain payment commitments in a professional and customer sensitive way, reducing where possible the risk of credit churn Enable troubleshooting and remedy of basic reoccurring problems before escalating to second level of technical support with supervisors or peers providing relevant information and appropriate report Fully understands & adheres  to company policies & procedures that generate personal/professional credibility and trust Ensure to achieve the requested staffed time on a daily basis to minimize lost call rate.  Criteria: Competences  Qualification & Experience Secondary school graduates 2-3 Years’ experience in similar position Skills Customer oriented Strong Communication, listening & interpersonal skills Flexibility & teamwork Self-confident with professional behavior & attitude Bislama, English & French are required Computer literate. Personal Characteristics Take initiative to do things  Reliable  Adaptability   Ability to work under stress  Sense of service       Honest Conscientious and rigorous Availability, ability to work after working hours and weekend.

Salary:

Not Stated

Language:

English, French, Bislama

How To Apply: Interested applicants for the above position may send in their application and CV addressed to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on 31st December 2017. Contact Person: Valerie Dinh Phone: (+678) 22185 Address:  PO Box 146, Port Vila, Vanuatu Email: valerie.dinh@tvl.net.vu Website:   Not Stated ______________________________________________________________ Source:              21-December-17 Direct from Employer For further information on the above Vanuatu job please see the source or contact the employer directly.

7324 Corporate and Retail Sales Representative

Telecom Vanuatu Limited

Industry:

Telecommunications

Location: 

Santo, Vanuatu

Job Hours:
Not Stated

Due Date

31-Dec-17

Job Description: Telecom Vanuatu Limited is seeking for a Corporate and Retail Sales Representative to be based in Santo. Mission The Corporate and Retail Sales Representative has to Achieve maximum sales profitability, growth and account penetration within an assigned area/or related services Contact and secure personally new business accounts/customers Promote/sell/secure orders from existing and prospective customers through a relationship-based approach.  Function Demonstrate products and services to existing/potential customer and assist them in selecting those best suited to their needs Make telephone calls and in-person visits and presentations to existing and prospective customers. Research sources for developing prospective customers and for information to determine their potential Develop clear and effective written proposals/quotations for current and prospective customers. Expedite the resolution of customer problems and complaints Coordinate sales effort with marketing, sales management, accounting logistics and technical service groups Analyze the market’s potential and determines the value of existing and prospective customers value to the organization Create and manage a customer value plan for existing customers highlight profile, share and value opportunities Supply management with oral and written reports on customer needs, problems, interest, competitive activities, and potential for new products and services Keep abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. Criteria: Competences: Qualification and Experience Secondary school graduates  2-3 Years’ experience in similar position Skills Fluent English/Bislama and French basic understanding Excellent written and verbal skills Analytical thinking Customer Oriented Personal Characteristics Take initiative to do things Reliable Adaptability Ability to work under stress Sense of Service Honesty Conscientious and rigorous.  Salary: Not Stated Language: English, French, Bislama How To Apply: Interest applicants for the above position may send in their application and CV addresses to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on 31st December 2017. Contact Person: Valerie Dinh Phone: (+678) 22185 Address:  HR Coordinator, PO Box 146, Port Vila, Vanuatu Email: valerie.dinh@tvl.net.vu Website:  Not Stated ______________________________________________________________ Source:              21-December-17 Direct from Employer For further information on the above Vanuatu job please see the source or contact the employer directly.

7323 Kiosk Sales Officer

Telecom Vanuatu Limited

Industry:

Telecommunications

Location: 

Port Vila, Vanuatu

Job Hours:
Not Stated

Due Date

31-Dec-17

Job Description: Telecom Vanuatu Limited is seeking for a Kiosk Seller Officer to be based in Port Vila.  Missions Be responsible for sales and customer service and the overall customer experience Sell all TVL prepay products and services offers Provide answers to customer queries: related to all prepay services.  Criteria: Competences:  Knowledge Secondary school graduates 2-3 Years’ experience in similar position Skills Fluent English/Bislama and French basic understanding Excellent written and verbal skills Analytical thinking Customer Oriented Personal characteristics Take initiative to do things Reliable Adaptability Ability to work under stress Sense of Service Honesty Conscientious and rigorous. Salary: Not Stated Language: English, French, Bislama How To Apply: Interest applicants for the above position may send in their application and CV addresses to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on 31st December 2017. Contact Person: Valerie Dinh Phone: (+678) 22185 Address:  HR Coordinator, PO Box 146, Port Vila, Vanuatu Email: valerie.dinh@tvl.net.vu Website:  Not Stated ______________________________________________________________ Source:              21-December-17 Direct from Employer For further information on the above Vanuatu job please see the source or contact the employer directly.

7322 Street Sales Officer

Telecom Vanuatu Limited

Industry:

Telecommunications

Location: 

Port Vila, Vanuatu

Job Hours:
Not Stated

Due Date

31-Dec-17

Job Description: Telecom Vanuatu Limited is seeking for a Street Seller Officer to be based in Port-Vila. Mission The mission is to ensure that: The brand value of the company always on top of mind and to make TVL as first choice for the business partners. Function Basic activities important to follow on day-to-day basis: Achieving daily and monthly Target Relationship building with business partners Researching the market and related products Presenting the product or service in a structured professional way face to face to business partners Stock and Cash management Market trend update. Criteria: Competences: 1.  Knowledge Secondary school graduates 2-3 Years’ experience in similar position 2.  Skills Fluent English/French and Bislama Excellent written and verbal skills Stock and cash reconciliation process Ability to work on a transversal way, understanding all the needs of the different entities Have a Valid Driver’s License 3.  Personal characteristics Take initiative to do things Reliable Adaptability Ability to work under stress Sense of Service Honesty Conscientious and rigorous. Salary: Not Stated Language: English, French, Bislama How To Apply: Interest applicants for the above position may send in their application and CV addresses to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on 31st December 2017. Contact Person: Valerie Dinh Phone: (+678) 22185 Address:  HR Coordinator, PO Box 146, Port Vila, Vanuatu Email: valerie.dinh@tvl.net.vu Website:  www.tvl.vu ______________________________________________________________ Source:             21-December-17 Direct from Employer For further information on the above Vanuatu job please see the source or contact the employer directly.

7321 Exciting Opportunities with VBTC

The Vanuatu Broadcasting & Television Corporation (VBTC) has embarked on a comprehensive Reform Program to rehabilitate the national broadcasting service and transform it into a vibrant, trusted and reliable source of information and entertainment for the people of Vanuatu.         

Our goal is to produce more relevant, compelling and interactive content across multiple platforms. We aspire to create a better informed public opinion by keeping the ‘public interest’ at the core of our operations. Service before self is our motto!

To help us achieve these aspirations, we’re searching for highly motivated and suitably qualified candidates wanting to be part of a progressive and innovative team of broadcasters. You will be challenged to adapt to a new work culture that encourages best practice and champions exceptional customer service. You must have the courage to maintain exemplary work ethics and professional broadcasting standards.

Click here to view the job opportunities

Applications close at 4.30pm on Wednesday 03rd January 2018. Any applications received after this deadline will NOT be considered.