04 December, 2015

5964 Call Centre Agent Level 1

Telecom Vanuatu Ltd

Industry:
Telecommunications
Location: 
Port Vila, Vanuatu
Due Date
11-Dec-15




Job Description:


Telecom Vanuatu Limited is seeking for a Call Center Agent Level 1 to be based in Port Vila.

Missions
The main mission of the position is to handle all inbound/outbound calls of the call center and providing the best possible service to all TVL internal and external customers to achieve the highest level of customer satisfaction including complete and comprehensive understanding of all products, services, policies and procedures.

Activities
  • Handle all incoming calls at the Call Center
  • Provide best possible service to customers to achieve highest level of customer satisfaction
  • Ensure to have complete and comprehensive understanding of all TVL products and services and provide proper information to customers
  • Resolve customer complaints in time and treat them as business opportunities to ensure continuous improvement and development
  • Contact customers to obtain payment commitments in a professional and customer sensitive way, reducing where possible the risk of credit churn
  • Enable troubleshooting and remedy of basic reoccurring problems before escalating to second level of technical support with supervisors or peers providing relevant information and appropriate report
  • Fully understands & adheres  to company policies & procedures that generate personal/professional credibility and trust
  • Ensure to achieve the requested staffed time on a daily basis to minimize lost call rate. 
        Criteria:
        Qualification & Experience
        • Secondary school graduates

        Skills
        • Previous experience in a relevant position is preferable
        • Customer oriented
        • Strong Communication, listening & interpersonal skills
        • Flexibility & teamwork
        • Self-confident with professional behavior & attitude
        • Bislama, English & French are required.
        • Computer literate.

        Personal Characteristics
        • Availability        
        • Honest
        • Adaptability

              Salary:

              Not Stated

              Language:

              English, French, Bislama

              How To Apply:
              Interested applicants for the above position may send in their application and CV addressed to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on Friday 11 December, 2015.
              Contact Person:

              Valerie Dinh

              Phone:

              Not Stated
              Address: Not Stated

              Email:

              valerie.dinh@tvl.net.vu


              Website: 
               Not Stated
              ______________________________________________________________
              Source: 
              04-Dec 15 Direct from Employer

              For further information on the above Vanuatu job please see the source or contact the employer

              03 December, 2015

              5963 Administrative Assistant

              Vanuatu Island Home

              Industry:
              Other
              Location: 
              Not Stated
              Job Hours:
              Part-Time|2-3 days per Week.
              Due Date
              18-Dec-15




              Job Description:


              We are looking for an enthusiastic and experienced individual who is keen to join our team as an Administrative Assistant. This part time position is required to work 2-3 days per week.

              To be considered, the successful candidate requires to meet the following below.
                    Criteria:
                    Qualifications
                    • Computer literacy
                    • Microsoft Office Literacy (incl. Outlook latest version)
                    • Internet Usage
                    • MYOB Software (Multiple jobs and payroll a must).
                    Must be available for an immediate start.

                    Please don't apply if the above cannot be immediately met.
                    Further training opportunities may be provided for the right candidate.

                          Salary:

                          Not Stated

                          Language:

                          Not Stated

                          How To Apply:
                          Please forward CVs to the email provided. Deadline: Friday 18th December 2015.
                          Contact Person:

                          Not Stated

                          Phone:

                          Not Stated
                          Address: Not Stated

                          Email:

                          vanuatuislandhome@gmail.com


                          Website: 
                           Not Stated
                          ______________________________________________________________
                          Source: 
                          03-Dec 15 Direct from Employer

                          For further information on the above Vanuatu job please see the source or contact the employer

                          5962 Vehicle Detailer|Europcar Vanuatu

                          Europcar Vanuatu

                          Industry:
                          Transport
                          Location: 
                          Mel-Coffee, Port Vila, Vanuatu
                          Job Hours:
                          Contract
                          Due Date
                          12-Dec-15




                          Job Description:


                          A career as a Car Detailer is often an entry-level position at a car wash, car dealership or specialized detail car shop. At minimum, their job is to wash the exterior and interior of a vehicle according to the customer's wishes. These tasks may involve a simple shampoo, vacuum or more specific work like cleaning the trunk, ashtray or engine. Detailers usually work under supervision and are expected to work long hours with frequent standing and moving. They may be exposed to extreme heat or cold and usually work weekends and holidays.

                          Also at times will have to visit airport, resorts and hotels to drop off rentals and even pick up rentals.  
                                Criteria:
                                • Customer service skills and variable
                                • A high school diploma and training OR completion of a post-secondary automotive service technology program
                                • Technical knowledge of vehicle
                                • Driving Licence is compulsory
                                • Training will be provided
                                • Should be a team player and able to work individually when required.

                                      Salary:

                                      VUV 7,500 per week

                                      Language:

                                      English, Bislama, French.

                                      How To Apply:
                                      Email, Telephone, In Person - Please send your application to the email address provided below. You may also contact the email address or the telephone numbers for further enquiries.
                                      Contact Person:

                                      Nirman Chand

                                      Phone:

                                      (+678) 26517| 5542280 |26516
                                      Address: PO Box 2075, Port Vila, Vanuatu

                                      Email:

                                      europcar@vanuatu.com.vu


                                      Website: 
                                       www.europcar.vu
                                      ______________________________________________________________
                                      Source: 
                                      03-Dec 15 Direct from Employer

                                      For further information on the above Vanuatu job please see the source or contact the employer

                                      5961 Personal Assistant to Chief Executive Officer Position

                                      Telecom Vanuatu Ltd

                                      Industry:
                                      Telecommunications
                                      Location: 
                                      Port Vila, Vanuatu
                                      Due Date
                                      09-Dec-15




                                      Job Description:


                                      Telecom Vanuatu Limited is seeking for a Personal Assistant (PA) to Chief Executive Officer to be based in Port Vila.

                                      Missions
                                      Ensure that CEO has excellent administrative support, enabling him to focus on business development and high-level management issues. PA shall be an excellent organizer and communicator with a proactive and friendly attitude; shall have the multi-tasking ability and flexibility to work in this dynamic and ever-evolving environment, and shall work well under pressure to meet tight deadlines.

                                      Duties include:
                                      • Organizing meetings
                                      • Time/diary management
                                      • Organizing correspondence and following up on pending matters with limited direction
                                      • Responding to urgent requests
                                      • Organizing and preparing documents, preparation of meeting and board papers
                                      • Coordinating and booking travel arrangements
                                      • Assisting with organizing events
                                      • Interact with other departments when required
                                      • Assisting the CEO in ensuring good working environment in the organisation.
                                            Criteria:
                                            Experiences and Qualifications required
                                            • At least 2 years’ experience as a PA will be an advantage
                                            • Exceptional computer literacy
                                            • Highly developed organizational skills
                                            • Initiative
                                            • Maturity to handle a range of situations
                                            • A meticulous and thorough nature
                                            • An ability to work to tight deadlines
                                            • Outstanding verbal and written communication skills
                                            • Loyalty and a high level of confidentiality.

                                                  Salary:

                                                  Not Stated

                                                  Language:

                                                  Not Stated

                                                  How To Apply:
                                                  Interest applicants for the above position may send in their application and CV addresses to HR Coordinator, P.O. Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on Wednesday 9 December, 2015.
                                                  Contact Person:

                                                  Valerie Dinh

                                                  Phone:

                                                  Not Stated
                                                  Address: Telecom Vanuatu Ltd, PO Box 146, Port Vila, Vanuatu

                                                  Email:

                                                  valerie.dinh@tvl.net.vu


                                                  Website: 
                                                   Not Stated
                                                  ______________________________________________________________
                                                  Source: 
                                                  03-Dec 15 Direct from Employer

                                                  For further information on the above Vanuatu job please see the source or contact the employer

                                                  02 December, 2015

                                                  5960 Graduate

                                                  Law Partners

                                                  Industry:
                                                  Other
                                                  Location: 
                                                  Port Vila, Vanuatu
                                                  Due Date
                                                  18-Dec-15




                                                  Job Description:


                                                  If you have a Business, Commerce or Legal Degree you could be who we are looking for!

                                                  We are seeking someone who would like to work in a professional environment and develop skills, dealing with clients and providing high standards of assistance and service in a broad range of business and regulatory matters. 
                                                        Criteria:
                                                        • Confident and sound written and verbal communication skills (primarily English, however French Chinese and / or Bislama are bonuses)
                                                        • Ability to handle multiple activities, monitor deadlines, due dates and not 'drop the ball'
                                                        • Know how to read, interpret and apply legislation and regulations
                                                        • Proficiency in Microsoft office suite of programs.

                                                              Salary:

                                                              Not Stated

                                                              Language:

                                                              English (French, Chinese and/or Bislama are bonuses).

                                                              How To Apply:
                                                              Forward all written applications (include resume and copy of qualifications and any referees / references Note: applications without these will not be considered) as soon as possible and by 18 December 2015 to the following provided addresses.

                                                              Only suitable candidates after the screening process will be contacted for further information and/or interview.
                                                              Contact Person:

                                                              Not Stated

                                                              Phone:

                                                              Not Stated
                                                              Address: Law Partners, PO Box 212, Port Vila, Vanuatu

                                                              Email:

                                                              sg@lawpartnersvanuatu.com


                                                              Website: 
                                                               Not Stated
                                                              ______________________________________________________________
                                                              Source: 
                                                              02-Dec 15 Direct from Employer

                                                              For further information on the above Vanuatu job please see the source or contact the employer