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01 June, 2015

5610 Program Quality Coordinator

Care International Vanuatu

Industry:
Non Government Organization
Location:
Port Vila & Field Project Locations, Vanuatu
Job Hours:
Contract - Full Time
Due Date:

08-June-15

Job Description:

CARE has been working in Vanuatu since 2008 and has an established CARE Project Office (CARE International Vanuatu) in the capital of Port Vila with our projects implemented primarily in Tafea Province. The current project focus is on Resilience and Women’s Empowerment. The purpose of this role is to ensure that good monitoring, evaluation and learning (MEL) practices are well understood by all the Field Officers. That these Field Officers then can feel confident and empowered to undertake MEL activities in their projects. This role will require extensive travel and accompaniment of field staff in project sites.

As a member of the CARE Vanuatu team, this position will assist the CARE Team to develop and implement systems and approaches to improve the quality and impact of projects and programs, to measure and report on program performance and conduct a regular review of the activities, approaches, strategies, and lessons learned to ensure the sustainability, efficiency and effectiveness of Program activities. Fundamental to this is that communities and other stakeholders are involved and where possible, leading on the planning and evaluation of CARE’s ongoing programs in their communities.

This role is required to have well developed monitoring and evaluation skills and project implementation knowledge in these project areas as well as a good understanding of project cycle management. Efficient planning skills, a commitment to gender equity, a willingness to work across teams and be creative are essential attributes for this role.

Specifically, the Program Quality Coordinator will:

Duties:

Program Quality Capacity building & trainings:

Conduct orientation for new staff on Program Quality concepts and tools. This includes in the areas of MEL, Gender and Child Protection.
Undertake regular field monitoring visits, analyze information collected and make appropriate recommendations to CARE project teams
Create training support materials as required, in English and/or Bislama languages.
Organize and facilitate meetings, workshops and trainings as required, in English and/or Bislama languages
Support management to establish project and program systems to ensure that policies in areas such as Child protection, Gender, Anti-terrorism and Anti-Fraud are being adhered to in all project activities

MEL System Strengthening:

Ensure that relevant baseline information is collected and relevant indicators are developed for all project activities
Design, in collaboration with the CARE Program Manager and relevant project staff, a comprehensive monitoring and evaluation framework. Ensuring that projects are adhering to CARE’s Women’s Empowerment Framework (WEF)
Ensure that monitoring and evaluation processes are designed through a participatory approach, involving targeted beneficiaries with particular emphasis on the participation of women.
Ensure that monitoring tools are simple, standardized, and capture activities, outputs and outcome related information in accordance with donor’s project requirements.
Ensure that cross-cutting issues of gender, equity, diversity and rights-based approaches are addressed in monitoring and evaluation plans
As part of the Program Quality process, assist Project staff by developing impact level indicators.
Organize meetings or trainings as needed for sharing information, feedback on findings and making suggestions and recommendations for program improvement.
Monitor and evaluate CARE ‘ partners contribution to the expected results of the project

M&E Reporting, filing system & tools:

· Manage the M&E database for monitoring qualitative and quantitative data collected at the field level

Update the M&E database on a monthly basis based on field activity reports and monitoring field visits
In collaboration with the CARE Program Manager and project staff, design some relevant information support and IEC Materials
Ensure the registration and compilation of all program documents, guidelines and tools created or developed by the CARE Staff in Vanuatu.

Stakeholder, partner and donor coordination and communication:

Develop good relationships with all relevant government authorities, international organizations and non government organizations and CARE‘s partners according to the project activities and areas concerned.
Participate actively, as requested, to relevant working groups, meetings, workshops related to CARE Project activities, both in and out of the country
Assist in the preparation of major reports in accordance with reporting guidelines and deadlines both by the programs team, donors and CARE Australia program department
Ensure the sharing of project information and learning with appropriate external agencies, partners and stakeholders
In collaboration with consultants and external evaluators, ensure the quality of proper documentation and evaluation studies conducted by CARE or Donor projects.
Produce internal and external communications documents relating to projects as required.

Other tasks:

Producing internal and external communications documents relating to projects as required
Ensure good knowledge of CARE Vanuatu program quality policies and procedures
Promote CARE vision, mission and core values among staff and partners.
Assist the CARE Program Manager in any other complementary tasks required.

Core Competencies

People Skills: Ability to work independently and as a team player who demonstrates leadership and is able to support and train local staff and also able to work with disaster affected communities in a sensitive and participatory manner.
Communication Skills: Well developed written and oral communication skills. This includes effective negotiation and representation skills.
Integrity: Works with trustworthiness and integrity and has a clear commitment to CARE's core values and humanitarian principles.
Resilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances including stress, high security risks and harsh living conditions. Works and lives with a flexible, adaptable and resilient manner.
Awareness and sensitivity of self and others: Demonstrates awareness and sensitivity to gender and diversity. Has experience and ability to live and work in diverse cultural contexts in a culturally appropriate manner. Has a capacity to make accurate self-assessment particularly in high stress and high security contexts.
Work style: Is well planned and organized even within a fluid working environment and has a capacity for initiative and decision making.

Criteria:

University degree or diploma relevant to this position (monitoring and evaluation, development studies, humanitarian program management, Natural sciences etc)
Minimum of 3 years working experience that includes monitoring and evaluation duties, preferably for an international non-governmental organization (INGOs)
Highly developed analytical and communication skills
Background in program management, planning and budgeting
Some experience of the use of participatory tools at community levels (PRA,VCA)
Training and facilitation skills
Interest in sharing professional skills as well as learning from others
Proficient IT skills in Word, Excel, PowerPoint, Outlook
Very good English and Bislama language skills (written and oral). French language skills will be an asset.
Translation skills (English/Bislama /French)
Ability to prioritize, problem-solve and meet agreed deadlines.
Open-minded, willing to learn, respectful towards all CARE staff.
Respect of the principles, core values and internal procedures of the organization.
A Vanuatu national.

Salary:

Not Stated

Language:

English, Bislama, French

How To Apply:

Please submit your application including an updated Curriculum Vitae (CV) and a cover letter addressing the selection criteria to the following email addresses provided, or hand delivered a hard copy at the CARE International Vanuatu Office located opposite Wharf Road roundabout towards N0.3 Area, Port Vila. All applications should be submitted no later than the 8th of June by COB-4.30pm.

Contact Person:

Trish McEwan

Phone:

(+678) 22951
Address:
Not Stated

Email:

Trish.McEwan@care.org.au

Website:
Not Stated

______________________________________________________________

Source:
01-June-15 Direct from Employer

For further information on the above Vanuatu job please see the source or contact the employer directly.

5609 Operations Coordinator

Care International Vanuatu

Industry:
Non Government Organization
Location:
Tanna, Tafea Province, Vanuatu
Job Hours:
Contract - Full Time (to June 2016)
Due Date:

08-June-15

Job Description:

CARE has been working in Vanuatu since 2008 and has an established CARE Project Office (CARE International Vanuatu) in the capital of Port Vila with our projects implemented primarily in Tafea Province. The current project focus is on Resilience and Women’s Empowerment. The Operations Manager assists with the management of the Tanna Operations Team and contributes to the overall development and attainment of long term strategic objectives of CARE Vanuatu. This role provides technical supervision and serve as line manager for Tanna Office finance, logistics and administration staff, and assists to develop the capacity of the team in all aspects of finance, human resources and administration.

Duties:

Finance

· Oversee, support and capacity build the Finance Officer to:

o build, maintain and manage robust, transparent and reliable Tanna Office financial and accounting systems;

o monitor and report project and project office income and expenditure; and

o manage bank accounts and cashflow (exchange rate management and currencies) and manage all financial transfer requirements.

· Ensure accurate reporting and maintenance of project funds and Australian Accounting Standards are observed in all financial matters.

· Ensure that the Tanna Office inventories and assets register are maintained, and ensure that policies for assets security and management are implemented.

· Ensure preparation of financial acquittals in conjunction with CARE Australia.

· Assist CARE staff with the preparation and design of budgets for proposed projects.

· To provide financial management information and advice to CARE Australia in a timely fashion (e.g. inform management of potential problems and issues requiring discussion and/or action).

Administration and Procurement

· Supervise the current procurement system to ensure maximum transparency and accountability.

· Support the Administration staff to ensure smooth management of the Tanna Office including utilization of space: communications systems, IT, etc.

· Supervise the management of all insurance claims relating to CARE assets, vehicles and legal matters.

· Oversee the maintenance and development of information management, including office filing systems, information storage and retrieval, archiving, and the backing up of electronic data files.

· Implementation of the Tanna components of the Country Office Safety and Security Plan .

· To review and update the country programs’ Finance, Human Resources and Admin/Procurement manuals, ensuring that they meet CARE Australia policies.

Human Resources

· To lead the continuing process of developing robust human resource and administrative systems and procedures, ensuring that policies and procedures are appropriate, transparent and efficient.

· Support the development, maintenance and monitoring of the annual personnel development plan and of performance appraisal systems.

· Provide feedback and support managers in resolving staffing issues.

· Provide guidance to CARE Australia as required on HR issues on national staff (salaries, contracts, annual appraisals, timesheets, leave requests etc).

Team building and capacity building

· Provide ongoing daily mentoring and guidance to staff in finance, logistics and administration as they develop and implement their own work programs;

· Build a culture of collaboration and mutual respect between staff.

Core Competencies

People Skills: Ability to work independently and as a team player who demonstrates leadership and is able to support and train local staff and also able to work with disaster affected communities in a sensitive and participatory manner.
Communication Skills: Well developed written and oral communication skills. This includes effective negotiation and representation skills.
Integrity: Works with trustworthiness and integrity and has a clear commitment to CARE's core values and humanitarian principles.
Resilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances including stress, high security risks and harsh living conditions. Works and lives with a flexible, adaptable and resilient manner.
Awareness and sensitivity of self and others: Demonstrates awareness and sensitivity to gender and diversity. Has experience and ability to live and work in diverse cultural contexts in a culturally appropriate manner. Has a capacity to make accurate self-assessment particularly in high stress and high security contexts.
Work style: Is well planned and organized even within a fluid working environment and has a capacity for initiative and decision making.

Criteria:

Minimum of 5 years-experience in management of a project office; including finance, human resources and administrative management with an international NGO or similar organisation in a developing country.
Demonstrated skills in leadership and excellent people management skills and interpersonal skills including the ability to develop harmonious teams and build team capacity in a cross cultural context.
Demonstrated high level organisational and time management skills, including the ability to plan and manage workflows and balance competing priorities to ensure timely processing to meet deadlines in a complex environment.
Demonstrated ability to respond effectively to challenges, work effectively in a cross functional, diverse and busy team environment with minimal supervision.
Knowledge, and application of, well developed written and verbal communication skills.