Iririki Island Resort & Spa
Location:
Iririki Island Resort & Spa
Due Date:
23-11-2024
Type:
Casual
Organisation Description:
Our Mission is to provide to all our guests an unparalleled experience by delivering exceptional service in an atmosphere of luxury, relaxation and respect for the environment, while at the same time providing our employees with exceptional training, a career path and job security.
Job Desctiption:
Iririki Island Resort & Spa are seeking suitable candidates to appoint for the role of Receptionist.
Duties of a Receptionist will include but not necessarily be limited to the following:
A Hotel/Resort Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the resort's vision and values on customer satisfaction.
The main purposes of the resort reception area's staff are to respond courteously to guest' requests, general running of the reception desk and any other duties as required by the Front Office Manager or Rooms To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
To build a good rapport with all guests professionally.
To deal with guests requests to ensure a comfortable and pleasant stay.
To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
Responsible for accurate and efficient accounts and guests billings
Manage the Reception Cash float and ensure it is balance at the end of shift.
Assist in keeping the resort reception area clean, neat and tidy at all times.
To undertake general office duties, including correspondence, emails, filing and switchboard and to ensure the smooth running of the reception area.
To keep up to date with room prices and specials to provide accurate information to guests.
Report any maintenance issues, breakage or cleanliness problems to relevant department Supervisors/Managers.
Ensure a smooth handover to the next shift.
Selection Criteria:
Previous experience in similar role is essential
High standard of presentation and communication
Proficiency in Room Master PMS (Preferred)
Attention to details and ability to work under less supervision
Reliable and ability to work under pressure
Excellent interpersonal skills, including a pleasant telephone manner
Good administrative skills a team player
Salary:
How to Apply
Apply by:
Email
In person
Contact Person:
Ms Nemi Naparau
Contact Phone:
(678) 35060
Email to send applications to:
Postal Address or location to apply in person:
This is a casual position to commence immediately.
An attractive remuneration package and a variety of benefits will be offered to successful applicant.
Applications close 23rd November, 2024
Applications to be made in writing to;
Human Resources Office
Iririki Island Holdings Limited
PO Box 230
Port Vila,Vanuatu
ea@iririki.com
Website:
How to apply - more information:
Applications to be made in writing to; Human Resources Office Iririki Island Holdings Limited PO Box 230 Port Vila,Vanuatu ea@iririki.com
For further information on the above job please contact the employer directly.
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