The Havannah, Vanuatu
Location:
The Havannah Harbour, Samoa Point
Due Date:
24-05-2024
Type:
Full Time contract
Organisation Description:
The Havannah Vanuatu is a stunning boutique resort for couples. Located just 30 minutes from Port Vila International Airport the resort overlooks the sheltered waters of Havannah Harbour. The Havannah is the ideal place for romance, relaxation and for discovering this culturally rich and naturally beautiful part of the South Pacific
Job Desctiption:
The F&B attendant is to provide efficient and friendly guest service in the restaurant, the beach, the pool or in the villas. The F&B attendant is expected to know about food, beverage and guest's expectation in a five star establishment.
Selection Criteria:
Tasks and Responsibilities
• Welcome and acknowledge all guests with a warm and friendly attitude; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Assist guests with their chairs, sitting down, and their napkins.
• Offer to take drink order and served accordingly and rapidly.
• Provide menu, menu information and take orders as appropriate.
• Ensure all dockets are clearly written, given to the bar or the kitchen as well as the cashier. No items should be served if they are not properly recorded.
• Prepare and serve beverages as required to our guests
• Serve food and beverage to guests as required.
• Clean F&B equipment and dining room; prepare the required service mis-en-place.
• Responsible for ensuring that all served items are charged to the guests bills.
• Responsible for the satisfaction of the guests in the allocated section.
• Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to General Manager.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Perform other reasonable job duties as requested by management.
Required Knowledge/Skills/Job Qualifications:
• Minimum of 1 year experience in a similar position in a 4* or 5* hotel or a restaurant.
• Experienced in service standard.
• Excellent communication skills in English (oral and written). Fluency in another foreign language such as French is an advantage.
• Proven track of delighting customer or up-selling. Honest and caring.
• Highly motivated and passionate about the job and his/her career in the resort.
Salary:
How to Apply
Apply by:
Email
In person
Contact Person:
GM
Contact Phone:
(678) 35600
Email to send applications to:
Postal Address or location to apply in person:
Website:
How to apply - more information:
References, resume
For further information on the above job please contact the employer directly.
Don't miss a job get the wokikik email
#wokikik
