Asco Motors
Location:
Port Vila
Due Date:
02-06-2024
Type:
Full time
Organisation Description:
Asco Motors is Vanuatu's official dealership for Toyota and Yamaha products. We have a long term commitment to the people of the Vanuatu community, employing over 75 people in a wide variety of positions, Asco Motors has a fully developed training program aimed at continuously improving the skills of its people.
At Asco Motors Vanuatu, we work hard to provide our customers with the very best vehicles and exceptional service they can rely on. It is important to the team at Asco Motors Vanuatu that our customers leave our dealership with a vehicle that is perfectly suited to their lifestyle and budget.
Job Desctiption:
Our CRM performs outgoing phone calls to customers to collect feedback on their recent interaction with our business. The CRM will record details accurately and make the information and analysis available to higher management in a timely manner.
The CRM is also a customer contact point for complaints and inquiries regarding their experience with all departments, including customer service, finance and sales. This position reports directly to the CEO but also works directly with key department managers.
Selection Criteria:
Our new CRM must have the following experience:
• Customer service and strong communication skills
• Good command of the English language
• Problem-solving skills
• Highly confident, with the ability to work in a team
• Effective organizational and telephone skills
• Good quality analytical and negotiation skills
• Able to understand and carry out directions as instructed
• Commitment to Customer Care and Retention
Salary:
How to Apply
Apply by:
Contact Person:
MJ
Contact Phone:
(678) 35340
Email to send applications to:
Postal Address or location to apply in person:
Website:
How to apply - more information:
Please send your CV and cover letter to maru@asco.vu
For further information on the above job please contact the employer directly.
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