09 August, 2023

IT Repair Customer Service Representative

COMPUTER WORLD

Location: 

PORT VILA

 

Due Date: 

31-08-2023

 

Type: 

FULL TIME

 

Organisation Description: 

The Biggest IT Retail store in Vanuatu, with the largest range of products, at the lowest price !

 

Job Desctiption:

Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow-up of all incidents.

 

Selection Criteria:

IT Industry Knowledge: A solid understanding of IT hardware, software, and common technical issues is a must.

Quick Learner: The tech world evolves rapidly, and we need someone who can keep up!

Excellent Computer Skills: High level of skill, knowledge, and capability in using and working with various computer software, applications, tools, and technologies

Customer Service Skills: We want you to make customers happy! Being patient and nice on the phone will solve problems and make people feel good.

Written and Verbal Skills: Communication is key! Your ability to convey technical information clearly and concisely, both in writing and verbally, will be highly valued.

Team Player: You're awesome by yourself, but we also need you to work well in a team. We all help each other to give the best tech support.

 

Salary:

 

How to Apply

Apply by:

Email
Telephone
In person

 

Contact Person:

Erin Thorpe

 

Contact Phone:

(+678) 22233

 

Email to send applications to:

erin@cw.vu

 

Postal Address or location to apply in person:

PO BOX 3235, Champagne Estate

 

Website:

www.cw.vu

 

How to apply - more information:

 For further information on the above job please contact the employer directly.

 

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