The Espiritu Hotel
Location:
Luganville, Santo
Due Date:
31-10-2022
Type:
Contract
Organisation Description:
The Espiritu is a small boutique hotel located in the center of Luganville town on the island of Santo. Managed by two brothers for the last 10 years, The Espiritu have grown to become one of the busiest and most preferred accommodation properties for tourists, corporate travelers and locals.
Job Desctiption:
The successful applicant must have several years' experience as a Hotel/Resort General Manager and a thorough knowledge management systems particularly in:
OPERATIONS Manage all departments, control operational costs, organizing the continuous cycle of moving aspects, from guests to maintenance, to events to budgets and scheduling. The candidate must be extremely organised.
BUSINESS STRATEGY DEVELOPMENT, ANALYSIS AND EXECUTION Maximise profitability, market share and customer satisfaction by staying current with industry trends; monitor the competition and explore new business opportunities.
REVENUE MANAGEMENT Control labour and capital expenses. Ensuring daily sale revenues are reconciled and to follow up on any discrepancies promptly. Monthly creditor and debtors' payments to be followed up in a timely and efficient manner.
MARKETING & SALES Define and implement rate strategies and marketing plans based on market research to increase visibility and occupancy at the Hotel. Promoting the hotel's Food & Beverage and Car Rental services domestically and abroad through various marketing channels online and offline.
RESERVATIONS & GUEST RELATIONS Ensure positive customer experiences by maintaining high-quality facilities and remedying problems quickly.
HUMAN RESOURCES Train, supervise, motivate, discipline and monitor the performance of all employees in accordance with the Vanuatu Employment Act and the company policy. Ensure all employees are appropriately trained and performing to standard.
REPORTS 2 Generate a weekly report focusing on sales, expenses and employee performances. You will have a weekly meeting with the owners to be briefed on this report as well as providing a general summary of the past week's operation.
Selection Criteria:
- Minimum 3 years' experience as a Hotel/Resort GM or in a similar role
- Proficient with computer skills, Point of Sale and Reservation PMS systems
- Must be proficient in writing & speaking English
- Proficient with accounting software systems
- Previous experience with liaising with Travel Agents, Wholesalers and Influencers
- Previous experience living and working in the South Pacific a plus
Salary:
How to Apply
Apply by:
Contact Person:
Simon Leung
Contact Phone:
Email to send applications to:
Postal Address or location to apply in person:
Website:
How to apply - more information:
For further information on the above job please contact the employer directly.
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