Computer World
Location:
Port Vila
Due Date:
11-04-2022
Type:
Full Time
Organisation Description:
Discover why Computer World is one of Vanuatu's leading retailers by joining our fantastic Computers team!
Computer World has a great track record of providing high quality products and outstanding customer service through friendly and knowledgeable staff. Working here provides variety and challenge, and the opportunity to learn from some of the best in the business. Take your career a step further and get on the fast track!
Job Desctiption:
This is a full time position in our Port Vila store.
In this role you will:
• Undertake work performing upgrades, repairs and installations for customers, both in-store and on-site at customer premises as required. The includes, but is not limited to:
• Dismantling a laptop or desktop computer for data recovery, backup and storage upgrades
• Opening a laptop or computer to perform RAM upgrades safely
• Performing wired and wireless network installations and configurations for personal/home use
• Installing, uninstalling and troubleshooting a wide range of software programs
• Identify faults and follow up with suppliers and repair agents to ensure customers products are repaired promptly
• Advise, serve and assist customers with inquiries on technical Computer issues
• Provide outstanding customer service and build lasting relationships with your customers
• Work full time on a roster including weekends and public holidays as required by the Business.
Selection Criteria:
The skills and experience you'll need to bring with you include:
• IT Qualification & Technical understanding of computers and computer products. Expertise in diagnosing and resolving software and hardware problems, and experience with installations of software, hardware and computer networks, and the repair and replacement of equipment including terminal, printers and modems.
• Up to date technical understanding of computer systems, new technologies and computers accessories.
• Ability to competently and autonomously perform upgrades, repairs and installations
• A minimum of 1 year of technical computer maintenance/diagnostic experience
• Technically savvy with the ability to solve problems quickly
• Excellent communication and interpersonal skills as you'll be assisting customers with their queries and visiting our customers homes
• Proven retail sales experience, with strong numeracy skills and an ability to understand calculations such as gross profit
• Being customer focused with excellent customer service skills
• The ability to relate well to all types of people and build effective relationships with our customers and suppliers
• Possess a high-level work ethic, professionalism, motivation and initiative, with the ability to work autonomously
• A friendly and outgoing personality
Salary:
How to Apply
Apply by:
Email
Post
Via website
Contact Person:
Collina Aru
Contact Phone:
(+678) 22233
Email to send applications to:
Postal Address or location to apply in person:
P O Box 3235
Champagne Estate
Port Vila
Vanuatu
Website:
How to apply - more information:
For further information on the above job please contact the employer directly.
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