The Espiritu Hotel
Location:
Luganville, Espiritu Santo
Due Date:
30-11-2019
Type:
Contract
Organisation Description:
The Espiritu is a small boutique hotel located in the
center of Luganville town in Santo. Managed by
two brothers for the last 9 years, The Espiritu have grown to
become one of the busiest and preferred
accommodation property for our wide variety of clienteles.
Job Desctiption:
The successful applicant must have several years experience as a Hotel/Resort General Manager and a thorough knowledge management systems particularly in:
OPERATIONS
Manage all departments, control operational costs, organizing the continuous cycle of moving aspects, from guests to maintenance, to events to budgets and scheduling. The candidate must be extremely organised.
BUSINESS STRATEGY DEVELOPMENT, ANALYSIS AND EXECUTION
Maximise profitability, market share and customer satisfaction by staying current with industry trends; monitor the competition and explore new business opportunities.
REVENUE MANAGEMENT
Control labour and capital expenses. Ensuring daily sale revenues are reconciled and to follow up on any discrepancies promptly. Monthly creditor and debtors' payments to be followed up in a timely and efficient manner.
MARKETING & SALES
Define and implement rate strategies and marketing plans based on market research to increase visibility and occupancy at the Hotel. Promoting the hotel's Food & Beverage and Car Rental services domestically and abroad through various marketing channels online and offline.
RESERVATIONS & GUEST RELATIONS
Ensure positive customer experiences by maintaining high-quality facilities and remedying problems quickly.
HUMAN RESOURCES
Train, supervise, motivate, discipline and monitor the performance of all employees in accordance with the Vanuatu Employment Act and the company policy.
Ensure all employees are appropriately trained and performing to standard.
REPORTS
Generate a weekly report focusing on sales, expenses and employee performances. You will have a weekly meeting with the owners to be briefed on this report as well as providing a general summary of the past week's operation.
Selection Criteria:
- Minimum 3 years experience as a Hotel/Resort GM or in a similar role
- Proficient with computer skills, Point of Sale and Reservation PMS systems
- Must be proficient with English writing and speaking
- Proficient with a popular accounting software system
- Previous experience dealing with Travel Agents, Wholesalers and Influencers
- Previous experience living/working in the south pacific a plus
Salary:
How to Apply
Apply by:
Contact Person:
Simon Leung
Contact Phone:
(678) 5544155
Email to send applications to:
simon@the-espiritu.com
Postal Address or location to apply in person:
Website:
www.the-espiritu.com
How to apply - more information:
For further information on the above job please contact the employer directly.
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