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Ramada resort by Wyndham
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Location
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Ramada Resort Port Vila
Paray
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Due Date
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13 Mar 2019
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Type
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FULL TIME
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Organisation Description
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Ramada Resort by WYNDHAM
Port Vila is a newly built full-service beachfront resort nestled on the
cliffs of Erakor Lagoon views, just a few minutes from downtown Port Vila.
Offering 80 self-contained apartments with panoramic lagoon views, this premier resort caters to couples looking for a quality getaway, families and conferences and retreats. |
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Job Description
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·Co-ordinate the
day-to-day operations of the outlet to obtain maximum profit and guest
satisfaction.
·Represents the management whenever dealing with guests and take appropriate actions to provide optimum service to our customers ·Perform efficiently within the designated time frame. ·Follow up problems which may arise and rectify as soon as possible ·Performs related duties and special projects as assigned ·Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up ·Attend to telephone, email enquiries in a timely manner ·Maintain a correspondence data base (manual and electronic) ·Co-ordinate all familiarizations and site inspections as required ·Prepare all administration documents required by the F&B Department ·Sell the hotel facilities and services with emphasis on the M&E facilities ·Meet with clients and attend to the details of their events (including weddings; business meetings, small conferences; internal meetings and external meetings, etc) ·Prepare M&E Event Orders. ·Liaise with interfacing departments to provide exceptional service for guests ·Assist with direct mail campaigns ·Maintenance and management of booking data base ·Assist with promotions and familiarizations where requested ·Stock control of collateral ·Assist with the preparation of new products and services ·Work with Manager to achieve departmental revenue targets ·Maintain general filing systems ·Answer incoming telephone calls and either transfer, redirect or take a message ·Prepare and or control filing system, payroll reports and internal comunication between F&B Department and other departments. |
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Selection Criteria
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· Analytical skills
required.
· Must be able to perform under stressful situations · Can manage to meet deadlines - Hotel Industry experience is a plus · Totally embrace the philosophy of guest and customer service and own the guests · Identify yourself with the hotel’s brand and operating philosophy · Possess a warm and friendly demeanor · Strive to achieve satisfaction and delight of internal and external customers · Are detail oriented and hands on. |
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Salary
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TBA
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How to Apply
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Apply by:
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Email
Post Telephone In person |
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Contact Person
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Human Ressources
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Contact Phone Number
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(678) 28000
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E-mail to send
applications to
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Postal Address or
location to apply in person
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Not Stated
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Website to Obtain Further
Information
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Not Stated
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How to apply - more
information
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Not Stated
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Source: Direct from the
employer
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For further information on the above job please see the source
or contact the employer directly.
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