This is a special free ad meant to be
for positions for young people with limited experience and offer on the job
training.
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HOTEL RESORT
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Location
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PORT VILA
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Due Date
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21 Dec 2018
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Type
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FULL TIME
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Organisation Description
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0
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Job Description
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A fantastic opportunity
has arisen for an Outlets Manager to lead operations in our 3 bars. The main
purpose of this role is to manage all aspects of the Outlets including the
selection, development and performance management of colleagues, optimizing
profits and increasing sales.
Your main duties will include the following:
Monitors effectiveness of workflow & Sequence of Service during service
periods and provides hands-on support as and when required. To action changes
when needed.
Closely monitors the cashiering function of the outlet to ensure compliance
with Cashiering Procedures and support spot audits.
Monitors customer satisfaction and respond to customer feedback and
complaints ensuring JI & MJ procedures for CSI and Complaint Handling are
followed.
Maintains & actively use a epicure to capture customer details/ history
and other strategies that assist in guest recognition.
Advises the F&B management of any improvements needed in relation to
restaurants operation including updates to SOPs or addition/ deletion of
SOPs.
Actively implements strategies to increase the market share for the Outlet.
Conducts performance evaluation of colleagues, training of colleagues,
guidance, coaching and counselling of colleagues.
Ensures that colleagues are aware of the relevance and importance of their
activities and how they contribute to the department
Objectives detailed in the F&B Department Performance Plan.
Determines the necessary competence for colleagues and provide training or
other actions to satisfy these needs.
Provides constant coaching, counselling and discipline to colleagues to
ensure their capability to meet the needs of the customer and the
organization.
Ensures manning and competence level of selected colleagues is sufficient for
the department to meet the needs of the organization and customer.
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Selection Criteria
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About You
In order to be considered for this role you will have gained a diploma or
equivalent in Hotel Management from an internationally recognized institution.
A minimum of 3 years experience working in bars in a management role is
essential and Mixologist background is a ++++
You will already have demonstrated your ability to deliver great commercial
results and to manage and inspire a great team.
You will also possess experience of working with diverse cultures and have
very good written and verbal English language skills. Proficiency in computer
software systems such as MS Office is essential.
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Salary
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TAB
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How to Apply
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Apply by:
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Email
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Contact Person
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Human resources
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Contact Phone Number
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Not Stated
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E-mail to send
applications to
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Postal Address or
location to apply in person
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Not Stated
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Website to Obtain Further
Information
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Not Stated
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How to apply - more
information
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Not Stated
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Source: Direct from the
employer
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For further information on the above job please see the source
or contact the employer directly.
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