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Ramada resort by Wyndham
Port Vila
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Location
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Port Vila
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Due Date
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27 Nov 2018
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Type
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Full Time
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Organisation Description
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Ramada Resort Port Vila
is a newly built full-service beachfront resort nestled on the cliffs of
Erakor Lagoon views, just a few minutes from downtown Port Vila.
Offering 80 self-contained apartments with panoramic lagoon views, this premier resort caters to couples looking for a quality getaway, families and conferences and retreats. |
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Job Description
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The Guest Services Agent
will:
Handle check-in and checkout of arriving and departing guests, following established The Ramada resort standards. Handle all cashiering transactions (posting charges to guest rooms, exchanging foreign currency, etc.), balancing their cash float at the end of each shift. Respond to all guest requests and questions in a professional and courteous manner, whether via telephone or in person, providing accurate information and taking appropriate courses of action (safety deposit box issuance, message handling, dealing with complaints, etc.) Coordinates room status updates with the Shift Leader, by notifying them of all group checkouts, late checkouts, early check-ins and special requests. Be knowledgeable at all times of updated product and service information, including daily hotel meetings and conferences. Possess a working knowledge of room reservation procedures, according to Ramada resort standards, and will handle reservation booking and cancellation. Customize their selling approach and upselling techniques, based on the targets set for each particular shift. Will always be ready to anticipate client and guest needs well in advance. Position available right now Night & Day shift Please apply directly through this website. Kindly note that your full updated CV must include a recent ID picture of you. |
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Selection Criteria
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•Previous experience in a
customer-focused industry
•Positive attitude and good communication skills •Commitment to delivering a high level of customer service •Excellent grooming standards •Calm, efficient, and organized with great attention to detail •Ability to multi-task while maintaining a positive attitude when working with a Guest •Professional manner with an emphasis on hospitality and guest service •Ability to work on your own and as part of a team •Competent level of IT proficiency |
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Salary
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TBA
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How to Apply
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Apply by:
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Email
In person |
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Contact Person
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Human resources
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Contact Phone Number
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Not Stated
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E-mail to send
applications to
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Postal Address or
location to apply in person
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Ramada Resort by Wyndham
Paray Port Vila
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Website to Obtain Further
Information
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Not Stated
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How to apply - more
information
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Not Stated
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Source: Direct from the
employer
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For further information on the above job please see the source
or contact the employer directly.
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