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Telecom Vanuatu Limited is seeking for a Door to Door Retail Sales Representative to be based in Port-Vila.
The Door to Door Retail Sales Representative has to:
- Be responsible for TVL Sales of services and/or products outside retail
- Sell all TVL products and/ or services offers
Function
Sales of TVL Product and/or Services offers
- Advise by analyzing and guiding the customer needs and expectations, expand to different universes, to satisfy the customer
- Sell all products and/or services offered by TVL
- Enter the customer profile in the database (and check the supporting documents, as part of a mobile subscription warrants, internet, and fixed line)
- Ensure the achievement of its objectives (quantitative and qualitative), in compliance with internal procedures
- Conduct competitive intelligence on geographic area (price quotation)
- Provide answers to customer complaints and loyalty
- Manage customer relationships face to face
- Listen and be versatile (adjust the speech depending on the client typology)
- Highlight the mobile, fix and internet offers TVL
- Argue, detect and respond to objections in order to convince customers on TVL products and/or services offers
- Demonstrate proactivity and expand to other uses universe (do not stop at the initial customer request)
- Ensure compliance with the internal customer charter
- Knowing conduct a product and/ or service demonstration
- Work in a team
- Manage conflict situations.
Criteria:
Competences:
Knowledge
- Secondary school graduates
Skills
- Fluent English/Bislama and French basic understanding
- Excellent written and verbal skills
- Analytical and smart thinking
- Customer Oriented
- Must possess a valid driver’s license
- Must possess the ability to educate and convince customers
- Smart and pro-active
Personal characteristics
- Take initiative to do things
- Reliable
- Adaptability
- Ability to work under stress
- Sense of Service
- Honesty
- Conscientious and rigorous.
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Interest applicants for the above position may send in their application and CV addresses to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on 14TH January, 2018.
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| (+678) 22185
Address:
HR Coordinator, PO Box 146, Port Vila, Vanuatu
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| valerie.dinh@tvl.net.vu
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| ______________________________________________________________ |
Source:
05-January-18 Direct from Employer |
| For further information on the above Vanuatu job please see the source or contact the employer directly. |
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