| Iririki Island Resort & Spa |
Industry:
Hotel, Restaurant & Tourism
Location:
Port Vila, Vanuatu
Due Date
30-Nov-17
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Iririki Island Resort & Spa is seeking a suitable candidate to appoint for the above position.
Reporting to the Front Office Manager, the duties for this role will
include:
- To undertake front of house duties, including
meeting, greeting and attending to the needs of guests, to ensure a superb
customer service experience
- To build a good rapport with all guests
professionally
- To deal with guests requests to ensure a
comfortable and pleasant stay
- To assist in dealing with customer complaints
in an effective and courteous manner, providing or seeking solutions as quickly
as possible
- Responsible for accurate and efficient accounts
and guests billings
- Manage the Reception Cash float and ensure it
is balance at the end of shift
- Assist in keeping the resort reception area
clean, neat and tidy at all times
- To undertake general office duties, including
correspondence, emails, filing and switchboard and to ensure the smooth running
of the reception area
- To keep up to date with room prices and
specials to provide accurate information to guests
- Report any maintenance issues, breakage or
cleanliness problems to relevant department Supervisors/Managers
- Ensure a smooth handover to the next shift.
Criteria:
The successful candidate will have the following attributes:
- Previous experience in similar role is
essential
- High standard of presentation and communication
- Proficiency in Room Master PMS (Preferred)
- Attention to details and ability to work under
less supervision
- Reliable and ability to work under pressure
- Excellent interpersonal skills, including a
pleasant telephone manner
- Good administrative skills and a team player.
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| How To Apply:
Applications close 30th November 2017.
Applications to be made in writing to;
Human Resource Officer
Iririki Island Resort & Spa
PO Box 230
Port Vila
Vanuatu
| Not Stated
Address:
Human Resource Manager, Iririki Island Holdings Limited, PO Box 230, Port Vila, Vanuatu
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| Website:
Not Stated
| ______________________________________________________________ |
Source:
22-November-17 Direct From Employer
| For further information on the above Vanuatu job please see the source or contact the employer directly. |
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