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Telecom Vanuatu
Limited is seeking
for a Door to Door Retail Sales Representative to be based in
Port-Vila.
The
Door to Door Retail Sales Representative has to:
- Be responsible
for TVL Sales
of services and/or products outside retail
- Sell
all TVL products and/ or services offers
Function
Sales
of TVL Product and/or Services offers
- Advise by
analyzing and guiding
the customer needs
and expectations, expand to
different universes, to satisfy the customer
- Sell
all products and/or services offered by TVL
- Enter the customer profile in the database (and check the supporting documents,
as part of a mobile subscription warrants, internet, and fixed line)
- Ensure
the achievement of its objectives (quantitative and qualitative), in compliance with internal procedures
- Conduct
competitive intelligence on geographic area (price quotation)
- Provide
answers to customer complaints and loyalty
- Manage
customer relationships face to face
- Listen and be
versatile (adjust the speech depending on the client typology)
- Highlight
the mobile, fix and internet offers TVL
- Argue, detect
and respond to
objections in order to convince customers
on TVL products and/or services offers
- Demonstrate
proactivity and expand to other uses universe (do not stop at the
initial customer request)
- Ensure
compliance with the internal customer charter
- Knowing
conduct a product and/ or service demonstration
- Work
in a team
- Manage
conflict situations.
Criteria:
Competences:
Knowledge
- Secondary
school graduates
Skills
- Fluent
English/Bislama and French basic understanding
- Excellent
written and verbal skills
- Analytical
and smart thinking
- Customer
Oriented
- Must
possess a valid driver’s license
- Must
possess the ability to educate and convince customers
- Smart
and pro-active
Personal
characteristics
- Take
initiative to do things
- Reliable
- Adaptability
- Ability
to work under stress
- Sense
of Service
- Honesty
- Conscientious
and rigorous.
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Interest applicants for the above position may send in their application and CV addresses to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on 28TH November, 2017.
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| (+678) 22185
Address:
HR Coordinator, PO Box 146, Port Vila, Vanuatu
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| valerie.dinh@tvl.net.vu
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Source:
21-November-17 Direct from Employer |
| For further information on the above Vanuatu job please see the source or contact the employer directly. |
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