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Telecom Vanuatu Limited is seeking for a Regional
Head Northern Islands to be based in Santo.
Your primary objective will be to ensure the
growth of TVL’s business in the Northern Province.
To
meet this objective your responsibilities will be to:
- Maintain and expanding TVL’s distribution
network of refill vouchers
- Client
relationship management of business customers and major distributors to ensure
satisfaction with TVL’s products and services and retention
- Coordinate
the Technical team and Commercial teams from Business and Consumer markets in
the fulfillment of services to customers by setting goals, timelines,
monitoring progress towards goals, support for team members and conflict
resolution if any
- Coordinate
the Santo Retail and Distribution team to ensure customer satisfaction with our
products and services. This includes ensuring:
- Coordinate
events such as road shows for the sale of TVL’s products and services to
generate business growth
- Coordinate
TVL sponsored events such as carnivals which promotes the TVL brand to the
Communities and business stakeholders
- Be
the ambassador of the TVL brand at business events to promote business
- Coordinate
the implementation of marketing campaigns
- Ensure
TVL’s branding and marketing signage installed at various locations are
adequate, properly maintained and current.
You
will coordinate the following teams to ensure timely delivery of services and
superior customer experience:
- Technical
and Line Plant teams
- The
Distribution team
- The
retail team
- The
Corporate Sales team.
Criteria:
Competences:
1. Knowledge & Qualification
- Business
school or university master diploma in business/marketing or equivalent
- At
least ten years of successful, direct experience in B2C sales and B2B within
Telecom Industry
- Basic
technology on RAN, Copper, Fibre and Nano technology
2. Skills & Experiences
- Experience
in fixed and mobile telecommunications services environment
- Experience
in managing teams and conflict resolution
- Experience
in client services
- Experience
in report skills
- Excellent
oral and written skills in English and Bislama. French is preferable
- Must
be able to work under pressure.
- A valid driver’s license
3. Personal characteristics
- Reliable
and deliver your responsibilities with diligence
- Achievement
oriented to deliver on business strategies and targets
- Proactive
in all aspects of engagement for work
- Analytical
and find solutions to business problems
- Make decisions within
delegated business limits.
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Interest
applicants for the above position may send in their application and CV
addresses to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu on
or before Thursday 30TH November, 2017.
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| (+678) 22185
Address:
HR Coordinator, PO Box 146, Port Vila, Vanuatu
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| valerie.dinh@tvl.net.vu
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| ______________________________________________________________ |
Source:
15-November-17 Direct from Employer |
| For further information on the above Vanuatu job please see the source or contact the employer directly. |
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