| Vanuatu Tourism Office (VTO) |
Industry:
Hotels, Restaurant, Tourism & Travel
Location:
Emile Mercet Street, Port-Vila,
Vanuatu
Job Hours:
Not Stated
Due Date
28-Apr-17
|
The Vanuatu Tourism Office (VTO) is
seeking a Bilingual Information/Research Officer for its Port-Vila office. This is a
junior position within the VTO and requires an outgoing and a dedicated person
who will be the face of VTO to the Visitors Information Centre enquiries.
The Information/Research
Officer ensures prompt and effective servicing of visitor, trade and media
inquiries, as well as gathering of research data and market intelligence, which
is a key function of the Vanuatu Tourism Office.
The Information/Research Officer’s responsibilities also include assisting in
planning, organising and hosting trade and media familiarisation visits and
providing regular feedback to senior management through the Senior
Information/Research Officer.
Duties & Responsibilities:
- Carries out duties of an Information/Research Officer in the main office
or elsewhere as required
- Ensures that all inquiries are promptly dealt with and appropriate
records of inquires made and serviced are kept
- Deals with verbal, written and electronic inquiries from visitors,
travel agents and tour operators as well as media
- Undertakes data collection on local industry operators and gathering of
market intelligence as directed by the Senior Research/Information Officer
- Cooperates with digital and e-marketing colleagues in developing,
updating and maintaining destination product databases
- Participates in training on new products and product familiarizations
and briefings by new and existing operators/service providers as well as other
formal training sessions
- Assists the
Senior Information/Research Officer in compiling regular reports on the main
activities performed by the Visitor Information Centres as well as providing
feedback on visitor trends and issues arising
- Provides input to the preparation of information material for
publication and/or uploading on to the VTO website
- Assists in
planning and organising domestic itineraries of familiarisation (‘famil’)
visits by travel trade and media, as required
- Provides, meet
and greet/transfer services for visiting agents, travel writers and broadcast
media crews, as required
- Escorts as host
on sightseeing/fact finding tours of invited famil groups (even out of office
hours), as required
- Undertakes any other duties
and responsibilities as directed by the Senior Information/Research Officer or
the Manager Information/Research.
Criteria:
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- Have at least three years' experience in the tourism sector, preferably in a similar position
- Be computer literate and fluent in using Microsoft programs, email, internet and other related programs
- Must have good communication skills
- Be fluent in French and English language
- Have a formal qualification or training in tourism or any related field
- Has a valid driver's licence.
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Written applications
including copies of qualification and curriculum vitae should be forwarded to
the address provided below.
|
| The Information &
Research Manager |
| (+678) 22515
Address:
Vanuatu Tourism Office, PO
Box 209, Port-Vila, Vanuatu |
| ______________________________________________________________ |
Source:
19-Apr-17 Direct From Employer |
| For further information on the above Vanuatu job please see the source or contact the employer directly. |
Industry: