Industry:
Hospitality, Restaurant & Tourism
Location:
Port Vila, Vanuatu
Job Hours:
Full Time
Due Date
21-Sept-16
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Coconut Palms Resort is currently seeking a Food and
Beverage Manager to join their professional and dynamic team. Reporting
directly to the General Manager, you will be responsible for coordinating and
managing the day to day restaurant, cafe, room service, bar service and
conferencing in the hotel. As a Food and Beverage Manager your tasks and
responsibilities will consist of, but are not limited to the following:
- Manage the service of food and beverage within the
restaurant, bar, room service and conferencing
- Coordinate between Food & Beverage and Front Office to ensure that
preparations for conferences/groups involving Front Office / Housekeeping have
been made
- Assist in the preparation of monthly restaurant, bar, and conference reports,
commenting on key performance indicators and action taken to keep on target
- Prepare weekly and monthly forecasts for restaurant, bar room service and
conference areas
- Ensure cleaning and maintenance of outlets, and work areas
- Ensure and provide flawless, upscale, professional and high class guest service
experiences
- Analyse customer feedback and provide strategic direction to continuously
improve overall rating
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests’ requirements and inquires
- Actively listen and resolve guests’ complaints
- Oversee and coordinate all arrivals and departures of special guests (VIPs, SAs
etc)
- Coordinate and manage communication between guests and staff and follow up to
ensure complete service recovery
- Promote all amenities, conveniences and programs offered
- Direct, coach and manage guest relations team to ensure all standards and
operating procedures are adhered to
- Appraise team’s performance and produce reports
- Examine activities logbook, assign tasks appropriately and implement control
schedule daily.
Criteria:
- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant
management software, POS) Experience using IQpos and RoomMaster are
advantageous
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest oriented and service minded
- Culinary school diploma or degree in Food service management, BA, or related
field is preferred.
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| How To Apply:
Please apply via email, post, Telephone. Include a CV, Cover Letter, and at least 2 References and submit to the following contact addresses provided.
| (+678) 5523694
Address:
Coconut Palms Resort, PO Box 1515, Port Vila, Vanuatu
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| ______________________________________________________________ |
Source:
12-September-16 Direct from Employer
| For further information on the above Vanuatu job please see the source or contact the employer |
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