02 February, 2016

6075 Guest Relations Manager

Iririki Island Resort & Spa

Industry:
Hotel, Restaurant & Tourism
Location: 
Port Vila, Vanuatu
Due Date
15-Feb-16




Job Description:
Reporting to the Managing Director, you will enjoy being part of a supportive senior management team at Iririki Island Resort & Spa, where you'll focus on exceptional guest service and genuine comfort. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honoring guests’ requests and to achieve high levels of guest satisfaction and engagement.

        Criteria:
        • BA degree in hospitality management, business administration or related field, and/or proven working experience as Guest Relations Manager in a Resort/Hotel
        • Adequate knowledge of personalised services principles and processes
        • Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques
        • Familiarity with industry’s latest trends
        • Hands on experience with guest relationship management software
        • Proficiency in English, multilingualism will be considered an asset
        • Guest service orientation and drive
        • Excellent problem resolution skills along with outstanding communication and active listening skills
        • Ability to work flexible hours
        • Highly responsible and reliable with a professional presentation

              Salary:

              Not Stated

              Language:

              English

              How To Apply:
              Interested applicants for the above position may send CV and Letter to the email and Postal address provided.
              Contact Person:

              Human Resource Manager

              Phone:

              Not Stated
              Address: 
              Human Resource Manager, Iririki Island Resort, PO Box 230, Port Vila, Vanuatu

              Email:

              ea@iririki.com


              Website:
               Not Stated
              ______________________________________________________________
              Source: 
              02-Feb 16 Direct from Employer

              For further information on the above Vanuatu job please see the source or contact the employer