Iririki Island Resort & Spa |
Industry:
Hotel, Restaurant & Tourism
Location:
Port Vila, Vanuatu
Due Date
15-Feb-16
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Job Description:
Reporting to the Managing Director, you will enjoy
being part of a supportive senior management team at Iririki Island Resort
& Spa, where you'll focus on exceptional guest service and genuine comfort.
You will furnish clients with above-and-beyond service to ensure a memorable
and genuine experience. The goal is to sponsor a helpful image by honoring
guests’ requests and to achieve high levels of guest satisfaction and
engagement.
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Criteria:
- BA degree in hospitality management, business
administration or related field, and/or proven working experience as Guest
Relations Manager in a Resort/Hotel
- Adequate knowledge of personalised services principles and processes
- Experience with needs assessment techniques, quality standards and satisfaction
evaluation techniques
- Familiarity with industry’s latest trends
- Hands on experience with guest relationship management software
- Proficiency in English, multilingualism will be considered an asset
- Guest service orientation and drive
- Excellent problem resolution skills along with outstanding communication and
active listening skills
- Ability to work flexible hours
- Highly responsible and reliable with a professional presentation
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| How To Apply:
Interested applicants for the above position may send CV and Letter to the email and Postal address provided.
| Not Stated
Address:
Human Resource Manager, Iririki Island Resort, PO Box 230, Port Vila, Vanuatu
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| ea@iririki.com
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| Website:
Not Stated
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Source:
02-Feb 16 Direct from Employer
| For further information on the above Vanuatu job please see the source or contact the employer |
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