|
Telecom Vanuatu
Limited is looking for a Mobile Repair Technician.
Missions
To play a key role in improving the customer service of Telecom Vanuatu
limited. Dedicated to assist customers and repair the mobile phones / devices
purchased from us within the agreed time frame and SLA set with the customer.
Activities
- Performs all repairs, rework, test and
documentation steps necessary to proceed
- Troubleshoots down to the component level, repairs
and documents all failures
- Responsible for fault finding, repair, service and
installation of mechanical
- Refurbishes mobile phones, wireless
- Repair to include: Hardware level 1, 2, &
3 including Software Applications.
- Implements locking/unlocking, language change and
profiling of mobiles
- Disassemble/reassemble down to board and component
levels
- Repairs accurately
- Handles customer requests for technical assistance
- Operates to required Company standard
- Complete repairs to the required standard and
returns them within the designated period
- Assists in workshop maintenance to ensure a clean
and healthy CSP environment.
- Other duties as assigned.
Criteria:
Knowledge
- Diploma in Electronics
Technology or equivalent
- Two to three years’
experience within the repair environment
Skills
- Communication skills (verbal and written)
- Soldering skills
- Product Knowledge/Modern Technology
- Time management skills
- Analytical skills
- Problem solving skills
- Integrity/Ethics
- Teamwork
- Ability to handle
pressure/Work under fast moving environment
Personal characteristics
- Honest
- Availability not limited
- Reliable
- Adaptability
- Creative
|