02 April, 2013

4022 Director - Member Services & Compliance

Vanuatu National Provident Fund (VNPF)

Industry:

Banking and Financial Services

Location:

Port Vila, Vanuatu

Job Hours:

Not Stated

Due Date:

15-Apr-13

Job Description:

The Vanuatu National Provident Fund ( VNPF) a body established by the Vanuatu National Provident Fund Act CAP 189 to provide for member contributions to and the payment of members benefits out of the fund.

Are you motivated, driven to excel, a strategic thinker, passion for excellent customer service, a team player and being part of a business that protects and maximizes the Funds retirement benefits for its members ? Then we have exciting career opportunities for you.

The Fund is now seeking to recruit for its Head Office in Port Villa, a suitably qualified person for the position of Director, Member Services. This is a Senior Managerial position requiring a person of good character, experience, maturity and dedication with desire for growth and improvement of services to the member throughout Vanuatu.

NB: “Post of director Member Service & Compliance” should be written at the top left hand corner of the envelope containing the application.

Duties and responsibilities:

1) The successful person will lead a dynamic team forming the core business of VNPF and reporting directly to the General Manager

2) He/she will be responsible for the operations of members Services, Compliance services and Outer Island Branches and is expected to provide managerial leadership and advice

3) Will be responsible for developing, planning and implementing policy systems to ensure that agreed service levels are consistently met for a quality member services operation

4) Management and coordination of the Member Service & Compliance Office to oversee the formulation and translation of strategies to Member Service & Compliance

5) Strong analytical skills and passion to drive Superior Customer Service delivery to Members

6) Build capacity to effectively manage the Members Service & Compliance services

7) Ensure effective monitoring and compliance with best performance practice in accordance to the VNPF Act

8) Strategically steering the facilitation of continuous improvement and ensure a culture of innovation is strengthened of the Fund and to improved current and develop new products and services.

Key attributes and requirements:

Criteria:

- Strategic Thinker; Demonstrates excellent leadership skills with good verbal and written communications skills; Demonstrates integrity by modeling the funds vision, values and ethical standards

- Positive attitude and a team player; Passion for sound planning and organizational skills; Excellent people skills and networking skills

- Ability to work under pressure with high standard outputs; Computer literate, have analytical, problem solving and investigative skills; Goal-driven/competitive, with desire to exceed goals and targets

- Display leadership’s qualities and has ability to train and manage a group of people; He/She must have a degree or higher from a recognized tertiary institution in one or more of the following

discipline: Business Administration; Accounting, Commerce, Economics or Law

- Other field of study relevant to the office of the director Corporate Service; Has at least 5 years experience in a senior management position or relevant position.

Salary:

An attractive Salary commensurate with qualifications, experience and abilities would be negotiated with the successful candidate.

Language:

Not Stated

_________________________________________________________________

How To Apply:

Please send your application accompanied with at least 3 recent references to the address provided below.

Contact Name:

Not Stated

Phone:

Not Stated

Email:

Address:

The General Manager, VNPF, PO Box 420, Port Vila, Vanuatu.

Website:
_________________________________________________________________
Source:

30-Mar-13 Daily Post (Weekender)
Source Website:
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