29 January, 2013

3845 Customer Service Officer

Westpac Bank

Industry:

Banking and Financial Services

Location:

Port Vila, Vanuatu

Job Hours:

Not Stated

Due Date:

31-Jan-13

Job Description:

Looking for your next leadership challenge? Passionate about using your relationship and sales skills? Constantly seeking new ways of serving customers?

Working in Westpac you will have the opportunity to have exposure to a diverse group of professional people in a highly dynamics, customer focused environment.

Westpac is an equal opportunity employer.

Duties and responsibilities:

1) This role will report to Team Leader Customer Service Operations

2) Provide superior service by asking questions and recommending products to meet customer needs

3) Maintain a sense of urgency to serve customers and reduce queues

4) Have an up to date knowledge of products and procedures

5) Have a passion for customers and fulfil customers needs by providing solutions including electronic banking needs

6) Share knowledge and experiences of teamwork with members to help build sound and productive working relationships.

To be successful in the role, the applicant should display the following competencies and experience:

Criteria:

- Experience in working as part of customer service team; Well developed communication skills, including being fluent in Bislama and English both written and verbal (French an advantage)

- Must be innovative, show initiative and desire to learn

- Demonstrate an ability to develop strong partnerships with customer

- Desire and ability to provide an excellent level of customer service

- Need to have completed year 13 education.

Salary:

Not Stated

Language:

Bislama, English, French

_________________________________________________________________

How To Apply:

Applications should be submitted (marked confidential) to the address provided below.

Contact Name:

Not Stated

Phone:

Not Stated

Email:

Address:

Manager Human Resource, Westpac Bank, PO Box 32, Port Vila, Vanuatu.

Website:
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Source:

26-Jan-13 Daily Post (Weekender)
Source Website:

For further information on the above Vanuatu job please see the source or contact the employer directly.

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