| Air Vanuatu (Operations) Limited |
| | Industry: |
| | Transport (motor vehicles, planes, ships) |
| | Location: |
| | Santo, Vanuatu |
| | Job Hours: |
| | Not Stated |
| | Due Date: |
| | 12-Mar-10 |
| | Job Description: |
| | Applications are invited for the position of Customer Services Agent located at Pakoa Airport, Santo Vanuatu. The position is within the Airports Operations Department reporting to the Manager Pekoa and Northern Airports through Cargo and Domestic Service. |
| | Objectives: |
| | a) Provide outstanding Customer Services to Customers travelling through Pekoa Airport at either Check-in departure gate or on arrival of an aircraft |
| | b) Co-operate with other Team Members and Department for the benefits of the Customer |
| | c) Interact with Customers in a friendly, efficient professional manner, always addressing them by name |
| | d) Provide consistence and excellent Customer Services by demonstrating affective listening skills and perception when talking to Customers. Isolating, anticipating and managing issues and suggesting appropriate alternatives to maximise selling opportunities |
| | e) Comply to safety in the Workplace |
| | f) Check-in collecting ticket coupons. Tagging baggage to destination, issuing boarding passes, checking passports and visas excess baggage, ensuring baggage security procedures have been completed |
| | g) Comply with Company Service standard and Division or Departmental service standard |
| | Interested applicant must meet the following requirements: |
| | Criteria: |
| | - Ability to work as part of a Team; Ability to work 7 day or 24 hour Rotational shift Roster; Recent experience in a customer contact / or services position |
| | - High standard of personal presentation and a willingness to wear company uniform to set standard; A strong work ethic and demonstrate ability to be an enthusiastic and supportive Team member |
| | - Demonstrate ability to work with computers; Excellent interpersonal skills with a demonstrated ability to deal l with people in a tactful professional manner |
| | - A level of fitness that enables that the applicant to perform the duties as required; Ability to hold an Aviation Security Identification Cards (ASIC) |
| | - Ability to meet Corporate and Divisional or Departmental services standards. |
| | Salary: |
| | Not Stated |
| | Language: |
| | Not Stated |
| | ____________________________________________________________________ |
| | How To Apply: |
| | All application should be marked Private and Confidential and sent to the address mention below. |
| | Contact Name: |
| | Manager Human Resources |
| | Phone: |
| | Email: |
| | h.r.2@airvanuatu.com |
| | Address: |
| | P.O Box 148, Port Vila, Vanuatu. |
| | Website: |
| ____________________________________________________________________ |
| Source: |
| | 05-Mar-10 | Daily Post |
| Source Website: |
